Resident Services Advocate

Ohio Living; United States; On-site; USD 40,000 - 65,000; Full time

Job summary

Ohio Living is seeking a Social Services Designee to plan, organize, implement and evaluate social services for residents and patients within our life plan community. You will counsel residents, coordinate care transitions, assist with insurance concerns, and collaborate with healthcare teams to ensure emotional and psycho-social needs are met.

This role emphasizes advocacy, liaising with community resources, and EMR documentation.

Qualifications

• High school diploma or equivalent required.
• Associate degree in a related field preferred.
• If acting as CHW, Ohio Board of Nursing Certified Community Health Worker training or willingness to complete within a reasonable timeframe.
• Two years experience in a health care and/or human services environment required; patient advocacy experience preferred.

Responsibilities

• Complete a social history on every resident/patient upon admission and discuss plans with supervisor.
• Completes forms and reports, including MDS and care plans in the EMR system.
• Ensures progress notes and plans of care are descriptive of services provided and responses.
• Maintains confidentiality of resident/patient information and assists with insurance concerns.
• Coordinates social services activities with other departments to ensure daily programming runs smoothly.
• Attends meetings and contributes to quality/compliance reporting and other duties as assigned.

Job description

Ohio Living is seeking a Social Services Designee to plan, organize, implement and evaluate social services for residents and patients within our life plan community. You will counsel residents, coordinate care transitions, assist with insurance concerns, and collaborate with healthcare teams to ensure emotional and psycho-social needs are met.

This role emphasizes advocacy, liaising with community resources, and EMR documentation.