Resident Services & Administrative Coordinator

Related Affordable; City of Albany (NY); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Comprehensive benefits package

401(k) with match

Life & AD&D insurance

Mental health resources

Fertility benefits

Volunteer time off

Job summary

Related Affordable is seeking an Administrative Coordinator to provide day-to-day resident assistance and on-site operational support at our Albany multifamily community. You will welcome residents, assist with leases, renewals, and financial paperwork while coordinating programs and maintaining documentation.

Ideal candidates have 1+ year admin or customer service experience, comfort with Microsoft Office, and a proactive problem-solving mindset.

Qualifications

• 1+ year of administrative, customer service, or front desk experience.
• Experience in multifamily or affordable housing is a plus.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and comfort learning property systems.
• Strong customer service, verbal and written communication, and time-management skills.
• Current State Real Estate License (highly preferred).
• Demonstrates accountability and reliability with precision and proactive problem-solving.

Responsibilities

• Welcome new residents to their apartment homes and assist with lease renewals.
• Prepare lease documents, support signings, and financial paperwork.
• Coordinate resident programs, events, and resources; maintain documentation and partnerships.
• Identify resident needs, provide referrals, and promote stability and well-being.
• Support on-site operations and general administrative tasks for the property team.

Skills

Administrative experience

Customer service

Time management

Communication

Microsoft Office

Property systems

Confidentiality

Problem solving

Education

State Real Estate License (preferred)

Tools

Microsoft Office

Job description

Related Affordable is seeking an Administrative Coordinator to provide day-to-day resident assistance and on-site operational support at our Albany multifamily community. You will welcome residents, assist with leases, renewals, and financial paperwork while coordinating programs and maintaining documentation.

Ideal candidates have 1+ year admin or customer service experience, comfort with Microsoft Office, and a proactive problem-solving mindset.