Resident Services & Engagement Coordinator

RELATED; Decatur, Northern (IL, KY); Hybrid; USD 30,000 - 34,000; Part time

Benefits offered by this job

PTO 3 days

Mental health support

Volunteer PTO match

Training & advancement

Job summary

Related Affordable seeks a Part-Time Resident Service Coordinator to connect residents to essential services and foster a supportive community within one of Related’s affordable housing communities.

Responsibilities include assisting residents in accessing resources, educating on services and eligibility, organizing engagement activities, and coordinating with management and providers while maintaining confidential records and promoting tenant well-being.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Gerontology, Public Health, or related field preferred.
• At least 2 years of experience in resident/social service programs, preferably in affordable housing.
• Strong knowledge of local community resources and federal/state programs.
• Excellent interpersonal, organizational, and problem-solving skills.
• Proficiency in Microsoft Office and web-based reporting systems.
• Ability to maintain confidentiality and handle sensitive issues professionally.

Responsibilities

• Provide individualized assistance to residents by identifying and connecting them to appropriate services.
• Educate residents and families on services, eligibility, and application processes.
• Organize activities to encourage resident engagement and community networks.
• Act as liaison between residents, management, and external providers to ensure service delivery.

Education

Bachelor’s degree in Social Work, Psychology, Gerontology, Public Health, or a related field

Tools

Microsoft Office

Web-based reporting systems

Job description

Related Affordable seeks a Part-Time Resident Service Coordinator to connect residents to essential services and foster a supportive community within one of Related’s affordable housing communities.

Responsibilities include assisting residents in accessing resources, educating on services and eligibility, organizing engagement activities, and coordinating with management and providers while maintaining confidential records and promoting tenant well-being.