Administrative Coordinator

RELATED; West Albany (NY); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Medical Vision Dental options

401(k) and life insurance

Employee Assistance Program

Mental health resources

Fertility benefits

Volunteer time matching

Job summary

Related Affordable is seeking an Administrative Coordinator to support day-to-day resident assistance and operations at our Albany, NY community. You will help with resident compliance, financial stability, and services while serving as the welcoming point of contact for residents.

Responsibilities include greeting residents, assisting with lease renewals, coordinating events, and maintaining documentation.

Qualifications

• 1+ year of administrative, customer service, or front desk experience.
• Experience in multifamily or affordable housing experience a plus.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and comfort learning property systems.
• A proactive, problem-solving mindset with a passion for creating great living experiences.
• Strong customer service, verbal and written communication, and time-management skills.
• Current State Real Estate License (highly preferred).

Responsibilities

• Welcome new residents to their new apartment home.
• Assist residents with lease renewal related tasks including preparing documents, supporting lease signings, and financial paperwork.
• Foster a supportive residential environment by connecting residents with appropriate resources, coordinating events and programs, and maintaining necessary documentation and partnerships.
• Conduct outreach and build relationships with residents to identify needs, provide referrals to resources, and promote overall resident stability and well-being.
• Assist with resident engagement activities including event sign-ups, room set up, refreshments, and post event clean-up.
• Provide general administrative support to the property team as assigned.
• Available to work on-site, Monday-Friday 8:30AM - 5PM.

Skills

Customer service

Verbal and written communication

Time management

Problem-solving

Detail-oriented

Education

State Real Estate License

Tools

Microsoft Office

Property management software

Job description

Responsibilities

Are you someone who enjoys supporting a team, staying organized, and helping operations run smoothly? We are seeking an Administrative Coordinator to provide day-to-day resident assistance and operational support at our affordable multifamily community in Albany, NY. In this role, you will support resident compliance and financial stability, and resident services while serving as a welcoming point of contact for residents.

ESSENTIAL JOB FUNCTIONS

• Welcome new residents to their new apartment home.


• Assist residents with lease renewal related tasks including preparing documents, supporting lease signings, and financial paperwork.


• Foster a supportive residential environment by connecting residents with appropriate resources, coordinating events and programs, and maintaining necessary documentation and partnerships.


• Conduct outreach and build relationships with residents to identify needs, provide referrals to resources, and promote overall resident stability and well-being.


• Assist with resident engagement activities including event sign-ups, room set up, refreshments, and post event clean-up.


• Provide general administrative support to the property team as assigned.


• Available to work on-site, Monday-Friday 8:30AM - 5PM.

WHY YOU’LL LOVE IT HERE

• Lots of paid time off (19+ days!) – we value your life outside of work.


• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program


• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs


• Mental health resources, such as counseling, are available to our team members


• Fertility benefits – such as surrogacy, adoption assistance and more!


• Paid time off to volunteer and we will match your charitable donations!We are a passionate team making real impact on the world!


• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more!

ANTICIPATED SALARY RANGE

• $26.44 - $28.85 / hour


• Annual Performance Bonus


• This position is Non-Exempt, meaning eligible for overtime pay

This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate’s qualifications, geographical location, and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Final compensation offers will be determined following a thorough assessment of the candidate’s background and the requirements of the position.

Qualifications

• 1+ year of administrative, customer service, or front desk experience.


• Experience in multifamily or affordable housing experience a plus.


• Proficiency with Microsoft Office (Word, Excel, Outlook) and comfort learning property systems.


• A proactive, problem-solving mindset with a passion for creating great living experiences.


• Strong customer service, verbal and written communication, and time-management skills.


• Current State Real Estate License (highly preferred).


• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.


• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.

Overview

Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing.

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

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