Resident Services & Admin Assistant

Foundation Communities; Austin (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Foundation Communities is seeking an Administrative Assistant Balcones in Austin, TX to support the Property Manager and Assistant Property Manager, greet residents and visitors, and provide exceptional customer service in a welcoming community setting.

This full-time, on-site role includes coordinating tours, assisting with applications, monitoring building security, answering calls, and covering holidays or inclement weather days as needed.

Responsibilities

• Create a welcoming environment by greeting all residents by name as well as guests and visitors to the community.
• Provide excellent customer service to all residents, guests and visitors to the community.
• Maintain a secure entrance to the building by signing in/out all guests and visitors according to property guidelines.
• Conduct periodic inspections of the common areas of the building to ensure the property is always looking its best.
• Schedule and administer tours for prospective residents.
• Assist with applications as needed.
• Monitor building security with surveillance camera systems.
• Answer/direct/screen phone calls and obtain detail messages for PM.
• Expected to work regular hours during FC holidays and inclement weather days.
• Ability to apply job skills and company policies and procedures to complete a wider range of difficult tasks.
• Ability to work on moderately complex assignments.
• Demonstrate judgment to resolve problems and make routine recommendations.
• Need no instruction on routine work and only general instruction on new assignments.

Job description

Foundation Communities is seeking an Administrative Assistant Balcones in Austin, TX to support the Property Manager and Assistant Property Manager, greet residents and visitors, and provide exceptional customer service in a welcoming community setting.

This full-time, on-site role includes coordinating tours, assisting with applications, monitoring building security, answering calls, and covering holidays or inclement weather days as needed.