Assistant Community Manager - Resident Experience & Events

Associa; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Associa in Round Rock, Texas, is seeking an Assistant Community Manager to support daily operations of amenities and coordinate activities for residents. The role emphasizes delivering five-star customer service, engaging with the board, and assisting in enforcing community policies.

You will greet residents, manage communications, assist with event planning, and work closely with the Community Association Manager to support a positive living environment for single-family communities and

Qualifications

• Experience managing single-family home communities or condominium associations.
• Excellent written and verbal communication skills.
• Ability to advise and direct the Board to make decisions.
• Demonstrated 5-star customer service to residents and Board members.

Responsibilities

• Assist in daily operations of amenities and recreation facilities.
• Meet and greet homeowners/residents at the office.
• Answer calls, emails, and voicemails promptly.
• Assist with facility access control and orientation for new residents.
• Help administer Resident Center & community amenities reservations.
• Coordinate events and programs within budget.
• Provide updates to residents and board members.

Skills

Customer service

Organizational skills

Job description

Associa in Round Rock, Texas, is seeking an Assistant Community Manager to support daily operations of amenities and coordinate activities for residents. The role emphasizes delivering five-star customer service, engaging with the board, and assisting in enforcing community policies.

You will greet residents, manage communications, assist with event planning, and work closely with the Community Association Manager to support a positive living environment for single-family communities and