Resident Relations & Property Programs Specialist

Stanford University; Palo Alto (CA); Hybrid; USD 67,000 - 73,000; Full time

Job summary

Stanford University in Palo Alto seeks a Housing Program Manager for Faculty Staff Housing. The role oversees rental assets, coordinates with the property manager, and monitors construction to minimize disruption. Strong customer service and cross-team communication are essential.

Applicants should have experience in multi-family property management and familiarity with Google Workspace, SmartSheets and Yardi. This hybrid position requires on-site presence with the department.

Qualifications

• Experience in property management, preferably multi-family housing.
• Proficiency with Google Workspace, SmartSheets and Yardi.

Responsibilities

• Oversee rental housing assets and performance of designated property manager.
• Interface between department and PM to implement program elements.
• Conduct site walks with PM and monitor construction projects for timeliness.
• Meet weekly with PM to review items and reinforce expectations.
• Ensure occupant issues are handled timely and appropriately.

Skills

Customer service

Effective communication

Tools

Google Workspace

SmartSheets

Yardi

Job description

Stanford University in Palo Alto seeks a Housing Program Manager for Faculty Staff Housing. The role oversees rental assets, coordinates with the property manager, and monitors construction to minimize disruption. Strong customer service and cross-team communication are essential.

Applicants should have experience in multi-family property management and familiarity with Google Workspace, SmartSheets and Yardi. This hybrid position requires on-site presence with the department.