Resident Relations & Property Operations Assistant

Socket.dev; Livermore (CA); On-site; USD 60,603,000 - 68,197,000; Full time

Benefits offered by this job

Health Insurance

Dental, Vision, Life & Disability

403(b) Retirement Investment

Employee Education Reimbursement

Paid Parental Leave

FSA for Childcare, Medical, and Commut

EAP Program

Pet Insurance

Paid Time Off

Company Holidays

Wellness Days

Job summary

MidPen Housing Corp. is seeking an Assistant Community Manager for Chestnut Square Senior and Chestnut Square Family properties in Livermore, CA.

You will support daily property operations, including fiscal management, compliance, facilities, risk management, and resident relations, under the Community Manager’s supervision. Responsibilities include processing leases, MOR/TCAC reviews, rent collection, turnover tracking, and coordinating with facilities for inspections.

Qualifications

• High School diploma or GED and one year of residential property management, customer service or administrative experience.
• Proficient in MS Office and RealPage software.
• Strong verbal and written communication skills.
• Able to work independently and collaboratively with minimal supervision.
• Highly organized and detail oriented.
• Committed to the mission and values of MidPen Services and MidPen Housing.
• Primarily desk-based computer work with occasional light physical activity.

Responsibilities

• Schedules income verification appointments, prepares and processes lease agreements and maintains housing wait list.
• Assists in the completion of re-certifications, welfare exemption documents, MOR and TCAC reviews.
• Issues notices, schedules vacancies, prepares, and monitors turnover forms.
• Assists in the collection of rents, completion of security deposits, logs petty cash use and preparation of bank deposits.
• Inspects property and identifies maintenance and security issues.
• Supports working relationships with local law enforcement and emergency agencies.
• Coordinates maintenance inspections with facilities staff and ensures work orders are processed promptly.
• Maintains resident and property files with confidentiality.
• Communicates procedures regarding emergency preparedness to residents and coordinates logistics for resident meetings.
• Performs other duties as assigned.

Skills

MS Office

RealPage

Communication skills

Customer service

Independence

Organization

Mission alignment

Desk-based work

Education

High school diploma or GED

Tools

MS Office

RealPage

Job description

MidPen Housing Corp. is seeking an Assistant Community Manager for Chestnut Square Senior and Chestnut Square Family properties in Livermore, CA.

You will support daily property operations, including fiscal management, compliance, facilities, risk management, and resident relations, under the Community Manager’s supervision. Responsibilities include processing leases, MOR/TCAC reviews, rent collection, turnover tracking, and coordinating with facilities for inspections.