Assistant Community Manager: Resident Services & Operations

MidPen Housing; Livermore (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Dental, Vision, Life & Disability Ins.

403(b) Retirement Investment

Employee Education Reimbursement

FSA for Childcare, Medical, and Commut

EAP Program

Pet Insurance

Paid Time Off

Company Holidays

Wellness Days

Job summary

MidPen Housing is seeking an Assistant Community Manager for Chestnut Square Senior and Chestnut Square Family in Livermore, CA. You will support daily property operations, lease processing, income verifications, and resident relations under the Community Manager’s supervision.

The role emphasizes compliance, fiscal management, and coordinating with residents and local partners. Strong MS Office/RealPage skills and customer service are essential; the position involves desk work with some

Qualifications

• : Proficient in MS Office and RealPage software.
• : Strong verbal and written communication skills.
• : Excellent customer service with measurable outcomes.
• : Able to work independently and collaboratively with minimal supervision.
• : Highly organized and detail oriented.
• : Committed to the mission and values of MidPen Services and MidPen Housing.

Responsibilities

• Schedules income verification appointments, prepares and processes lease agreements and maintains housing wait list.
• Assists in the completion of re-certifications, welfare exemption documents, MOR and TCAC reviews.
• Issues notices, schedules vacancies, prepares, and monitors turnover forms.
• Assists in the collection of rents, completion of security deposits, logs petty cash use and preparation of bank deposits.
• Inspects property and identifies maintenance and security issues.
• Supports working relationships with local law enforcement and emergency agencies.
• Coordinates maintenance inspections with facilities staff and ensures work orders are processed in a timely manner.
• Maintains resident and property files without compromising confidential information.
• Communicates procedures regarding emergency preparedness to residents and coordinates logistics for resident meetings.
• Performs other duties as assigned

Skills

MS Office or RealPage

Verbal and written communication

Customer service

Independent work

Highly organized

Mission alignment

Education

High School diploma or GED and 1 year of residential property management or equivalent

Job description

MidPen Housing is seeking an Assistant Community Manager for Chestnut Square Senior and Chestnut Square Family in Livermore, CA. You will support daily property operations, lease processing, income verifications, and resident relations under the Community Manager’s supervision.

The role emphasizes compliance, fiscal management, and coordinating with residents and local partners. Strong MS Office/RealPage skills and customer service are essential; the position involves desk work with some