Resident Operational Engineer: Field Service & Solutions

E80 Group; Albany (GA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Career growth opportunities

Innovative training programs

Collaborative team environment

Job summary

E80 Group is seeking a Resident Operational Engineer in Albany, GA, to ensure customer satisfaction by effectively managing daily operational activities at client sites. You will act as a key point of contact, handling service delivery, system performance, and coordination with technical teams.

The ideal candidate possesses a Bachelor's degree and at least 3 years of experience in the material handling or robotics industry. A strong technical background in automation systems and a commitment to customer service are essential. This role offers a competitive compensation package of $75K - $90K, along with opportunities for professional growth and development.

Qualifications

• 3+ years of experience in material handling or customer service in robotics.
• Strong understanding of E80 automation systems like PLC and LGV.
• Certified in CMRT preferred, with a passion for customer-centric service.

Responsibilities

• Manage customer interactions regarding system performance and service.
• Develop schedules for maintenance and coordinate resource allocation.
• Ensure compliance with regulatory standards during service activities.

Skills

Customer service skills

Technical troubleshooting

Project management

Collaboration abilities

Analytical skills

Education

Bachelor’s degree in engineering or related field

Experience in maintenance management

Tools

Salesforce

SAP ERP system

Microsoft Office 365

Power Platform

Job description

E80 Group is seeking a Resident Operational Engineer in Albany, GA, to ensure customer satisfaction by effectively managing daily operational activities at client sites. You will act as a key point of contact, handling service delivery, system performance, and coordination with technical teams.

The ideal candidate possesses a Bachelor's degree and at least 3 years of experience in the material handling or robotics industry. A strong technical background in automation systems and a commitment to customer service are essential. This role offers a competitive compensation package of $75K - $90K, along with opportunities for professional growth and development.