Resident Monitor

The Salvation Army A Georgia Corp; Florida; On-site; USD 17,000 - 21,000; Part time

Job summary

The Salvation Army A Georgia Corp is seeking a Part-Time Shelter Attendant to support residents in our lodge and shelter programs in Florida. The role emphasizes safety, accurate record-keeping, and a respectful approach to assisting residents during evening shifts scheduled Tue 4:00-9:00 PM and Wed-Sat 3:30-9:30 PM, totaling 29 hours per week.

Responsibilities include preparing rooms, monitoring activities, enforcing house rules, handling intakes, managing payments, responding to emergencies,

Qualifications

• High school diploma or GED and one year experience performing security or social service work preferred.
• Equivalent training/experience may be considered.
• Valid Florida Driver's License required.

Responsibilities

• Accepts and processes residents staying in lodge/shelter overnight.
• Prepares resident rooms, checks fire safety equipment, distributes linens and medications.
• Monitors resident activities to maintain safety; enforces house rules and documents incidents.
• Completes intake and program documentation, maintains electronic records, processes rent payments, and obtains signatures on forms.
• Responds to emergencies, assists with de-escalation, manages facility access during operating hours, and supports food pantry operations as needed.

Skills

Communication skills

Interpersonal skills

De-escalation

Teamwork

Education

High school diploma or GED

Job description

Schedule/Hours: Part-Time, 29 Hours/Week (Tuesday, 4:00-9:00 PM, Wednesday - Saturday, 3:30-9:30 PM)This position is responsible for:Accepts and processes residents staying in lodge/shelter overnight; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that the shelter is maintained in a neat and proper order.Key Responsibilities:Prepares resident rooms for occupancy, ensures facility readiness, checks fire safety equipment, and distributes linens, hygiene items, and medications as required.Monitors resident activities to maintain a safe and secure environment, enforces house rules, conducts facility rounds, monitors security cameras, and documents significant incidents.Completes client intake and program documentation, maintains electronic records, processes rent payments, and obtains required signatures on forms, rules, and regulations.Responds appropriately to emergencies and resident conflicts, assists with de-escalation efforts, manages facility access during operating hours, and supports food pantry operations as needed.Physical Requirements and Working Conditions:Effective communication and interpersonal skills to engage, motivate, and appropriately manage client behavior while working with diverse populations and the general public.Ability to work independently with limited supervision, consistently enforcing established policies, procedures, and program guidelines.Ability to respond to emergency situations quickly, calmly, and effectively while maintaining control and implementing appropriate corrective actions.Capability to perform frequent sitting, standing, and walking throughout the workday, with occasional lifting and carrying of light objects (up to 25 lbs.); work is performed primarily in an indoor shelter environment with minimal physical discomforts.Employee Benefits:Paid Time OffSupplemental InsuranceRetirement Savings PlanVoluntary Life InsuranceEDUCATION AND EXPERIENCE:High school diploma or G.E.D.andone year experience performing security or social service work preferred,orany equivalent combination of training and experience which provides the required knowledge, skills, and abilities.LICENSES AND CERTIFICATIONS:Valid Florida Drivers' License*This position requires a level 2 background screening. For general information about the Florida Clearinghouse screening process,please visit:B531 | Florida Agency for Health Care AdministrationEqual Opportunity Employer: Veterans | Disabled