Resident Monitor (PT)

The Salvation Army A Georgia Corp; West Palm Beach (FL); On-site; USD 23,000 - 26,000; Full time

Job summary

Center of Hope operates a 24-hour residential lodge providing lodging and program activities. The role involves checking residents in, processing payments, distributing supplies, and maintaining records.

You will monitor residents for safety, manage access, respond to emergencies, and coordinate transport for appointments and activities. Candidates should have a high school diploma or GED and ideally some security or social service experience.

Qualifications

• Reads, writes and communicates in English.
• Minimum education: high school diploma or GED.
• Experience in security or social services preferred.

Responsibilities

• Accepts and processes residents staying in lodge overnight; receipts fees; monitors safety and compliance on shift.
• Maintains accurate records and logs; ensures lodge is neat and orderly.
• Checks rooms before arrival; inspects fire equipment and safety measures.

Skills

English language

Education

High school diploma or GED

Tools

Florida Driver’s License

Job description

Schedule/Hours: Weekends (Saturday and Sunday); 2pm - 12 midnight.Hourly rate: $17.75 p/hThis position is responsible for:Accepts and processes residents staying in lodge overnight; receives and receipts fees received from residents; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that lodge is maintained in a neat and proper order.Key Responsibilities:Ensures that all rooms are in proper order before arrival of residents; checks fire equipment and ensures proper working order.Checks clients into the lodge.Monitors clients taking medications.Prepares and distributes towels, linens, and personal hygiene items.Receives receipts and processes payments for rent and updates cards as needed; obtains clients signature on forms as well as lodge rules and regulations.Monitors the activities of the lodge residents ensuring safety and compliance with house rules; checks the security of all windows and doors; monitors cameras and makes periodic rounds of entire facility; records any unique situations occurring on assigned shift.Responds to emergencies in a calm manner and initiates appropriate corrective action in accordance with established policy and procedures.Opens and closes the lodge doors at designated hours of operation.Completes required paperwork representing client intake for the day; inputs data into the computer in order to maintain computer records and generate client lists; prepares, tallies, and balances monies with receipts; drops the money in the safe.files intake cards of clients who did not check into the lodge for the evening.Transports clients to appointments and program activities.Answers telephone and respond to questions regarding the lodge operations.Receives, sorts, collates, and distributes mail in an accurate and timely manner; ensures that all mail received is forwarded to the appropriate person and/or destination; collects and prepares outgoing mail.Required to remain on duty until properly relieved.Center of Hope is a 24-hour residential facility, you must be able to report to work or remain on duty if asked, during severe weather events. This may include remaining onsite past your normal shift.Physical Requirements and Working Conditions:Ability to meet attendance requirements.Ability to read, write and communicate the English language.Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.Ability to perform combinations of sitting, standing, and walking on a frequent change basis. Distance of travel is usually within the same building.Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.Employee Benefits:Not available for this position.Minimum Qualifications Required:High school diploma or G.E.D.andone year experience performing security or social service work preferred,orany equivalent combination of training and experience which provides the required knowledge, skills, and abilities.LICENSES AND CERTIFICATIONS:Valid Florida State Driver’s License.Equal Opportunity Employer: Veterans/Disabled