Resident Manager

The Salvation Army North & Central Illinois Division; Rockford (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical coverage

Life insurance

Disability coverage

Paid time off

Flexible spending accounts

Retirement plan

Pension plan

Employee discounts

Assistance program

Job summary

The Salvation Army Thrift Store in Rockford, IL is seeking a dedicated role on the 2nd shift to help turn donations into funding for community programs. You will uphold the center's standards, supervise beneficiary activities, and assist with safety, documentation, and emergency responses.

Responsibilities include orienting new beneficiaries, leading meetings, coordinating transportation and leisure activities, and ensuring program compliance across administrative, medical, and support tasks.

Responsibilities

• Enforce house rules and maintain overall center security
• Conduct new beneficiary orientations including facility tours
• Lead weekly house meetings
• Supervise medication calls and ensure proper documentation
• Respond to beneficiary inquiries and emergencies
• Complete incident reports and Safe From Harm documentation
• Conduct regular bed checks
• Implement and coordinate leisure time activities
• Provide safe transportation when needed
• Assist in resolving beneficiary problems
• Train and supervise work therapy assignments
• Assess and refer spiritual needs to Chaplain/Administrator
• Administer drug and alcohol screening tests as required
• Maintain daily reports and electronic data entries
• Document program violations and incidents
• Participate in professional development training
• Support center policies and procedures
• Monitor and ensure program compliance

Job description

Location: Rockford, IL
Pay: $15.00 per hour
Job Type: Full-time
Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled

Benefits

• Medical, prescription drug, dental, vision, and hearing coverage
• Employer-paid basic life and AD&D insurance
• Employer-paid basic long-term disability coverage
• Optional voluntary life, short-term disability, and enhanced long-term disability coverage
• Paid vacation, sick time, and holidays
• Flexible spending accounts
• 403(b) retirement savings plan
• Employer-funded pension plan for eligible employees

About The Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. Working on 2nd shift, you\'ll be responsible for maintaining the integrity, philosophy, and standards of our effective rehabilitation program. This role is crucial in ensuring program compliance while supporting our beneficiaries\' recovery journey.

What You’ll Do

Program Management

• Enforce house rules and maintain overall center security
• Conduct new beneficiary orientations including facility tours
• Lead weekly house meetings
• Supervise medication calls and ensure proper documentation
• Respond to beneficiary inquiries and emergencies
• Complete incident reports and Safe From Harm documentation
• Conduct regular bed checks

Beneficiary Support

• Implement and coordinate leisure time activities
• Provide safe transportation when needed
• Assist in resolving beneficiary problems
• Train and supervise work therapy assignments
• Assess and refer spiritual needs to Chaplain/Administrator
• Administer drug and alcohol screening tests as required

Administrative Duties

• Maintain daily reports and electronic data entries
• Document program violations and incidents
• Participate in professional development training
• Support center policies and procedures
• Monitor and ensure program compliance

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!