Resident Leasing & Admin Specialist

Volunteers of America Northern Rockies; Billings (MT); On-site; USD 38,000 - 52,000; Full time

Job summary

Volunteers of America Northern Rockies is seeking a Leasing & Administrative Coordinator in Billings, MT. This full-time role handles leasing activities, from applicant recruitment to documentation, and maintains the occupancy waiting list and software systems.

Responsibilities include screening applicants, inspecting units, coordinating with maintenance, and supporting annual recertifications, newsletters, and calendar creation. Strong communication and confidentiality are essential.

Qualifications

• High School Diploma with a minimum of two years' office experience.
• Proficiency in computers including Microsoft Office, calendar management, software/database, and social media.
• Experience in housing or property management is a plus.

Responsibilities

• Prepare lease paperwork from the application process through move-out.
• Screen applicants per Volunteers of America policies and HUD guidelines.
• Inspect vacant units and coordinate with maintenance to ensure move-in readiness.
• Assist with annual recertifications and unit inspections.
• Greet prospects and provide information to residents, family, vendors and guests.
• Maintain resident retention programs and assist with resident activities.
• Process accounts payable reconciliation.
• Assist with creation of monthly newsletter and calendar.
• Provide clerical support to the Community Administrator and staff.

Job description

Volunteers of America Northern Rockies is seeking a Leasing & Administrative Coordinator in Billings, MT. This full-time role handles leasing activities, from applicant recruitment to documentation, and maintains the occupancy waiting list and software systems.

Responsibilities include screening applicants, inspecting units, coordinating with maintenance, and supporting annual recertifications, newsletters, and calendar creation. Strong communication and confidentiality are essential.