Life-Changing Leasing Specialist

Volunteers-of-Americ; Minneapolis (MN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

403(b) Retirement Plan

HSA and FSA Programs

Employer paid Life Insurance

Job summary

Volunteers of America Minnesota is seeking a Leasing Specialist to join our team in Minneapolis. This full-time role involves guiding prospective residents through the leasing process, conducting tours, explaining apartment features, processing applications, and completing lease paperwork with attention to accuracy and compliance.

You will maintain strong resident relationships, provide excellent customer service, assist with marketing to sustain occupancy, and coordinate with front desk

Qualifications

• High School Diploma or GED required or equivalent.
• Associates Degree in Business Administration, Real Estate, Property Management, Human Services, Communications, or related field preferred.
• 1-2 years of experience in Affordable Housing (HUD preferred), property management, apartment leasing, hospitality, or customer-service environment.
• 1-2 years of experience in a business office setting.

Responsibilities

• Assist residents throughout the leasing process, respond to inquiries, conduct property tours, explain features and amenities, and process applications and lease paperwork.
• Follow up with prospective residents and maintain resident relationships while delivering excellent customer service.
• Help with marketing and maintaining occupancy, ensuring leasing activities are accurate and compliant with housing program rules.
• Manage waitlists, applications, approvals/denials, admissions and orientation, and purge applicants as needed.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Job description

Volunteers of America Minnesota is seeking a Leasing Specialist to join our team in Minneapolis. This full-time role involves guiding prospective residents through the leasing process, conducting tours, explaining apartment features, processing applications, and completing lease paperwork with attention to accuracy and compliance.

You will maintain strong resident relationships, provide excellent customer service, assist with marketing to sustain occupancy, and coordinate with front desk