LEASING ADMINISTRATIVE COORDINATOR

Volunteers-of-America; Billings (MT); In loco; USD 42.000 - 56.000; Tempo pieno

Descrizione del lavoro

Volunteers of America Northern Rockies is seeking a Leasing & Administrative Coordinator to manage leasing processes, screen applicants, and maintain occupancy workflows. You will ensure units are ready for move-in and support maintenance coordination.

The role includes recertifications, unit inspections, and customer-facing duties. Strong computer skills, calendar management, and familiarity with housing policies are essential.

Competenze

• High School Diploma with at least two years of office experience.
• Proficiency with Microsoft Office, calendar management, software/databases, and social media.
• Bachelor's degree preferred.
• Experience with elderly housing policies, HUD or Fair Housing knowledge is a plus.

Mansioni

• Coordinate leasing activities including applicant screening, waiting list maintenance, and lease paperwork.
• Inspect vacant units; coordinate with maintenance to ensure units are move-in ready.
• Assist with annual recertifications and unit inspections; support preventative maintenance.
• Greet prospective residents, family members, vendors and guests; provide information and guidance.
• Maintain resident retention programs and assist with resident activities.
• Process accounts payable reconciliation and provide clerical support to the Community Administrator and staff.

Conoscenze

Office administration

Calendar management

Microsoft Office

Social media

Communication skills

Formazione

High School Diploma

Bachelor's degree preferred

Strumenti

Lease management software

Database software

Descrizione del lavoro

Summary/ObjectiveThe Leasing & Administrative Coordinator is responsible for all leasing activities including recruiting future residents, maintaining the occupancy waiting list, and processing the leasing documentation and software system maintenance.Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Accurately prepare lease-related paperwork, from the application process through the move-out. This includes but is not limited to processing housing applications, arranging move-in/out information, lease files, renewal letters, and leases.Screen and select qualified and appropriate applications by Volunteers of America, HUD, and Fair Housing guidelines, policies, procedures, and laws.Inspect vacant units, ensure the unit is ready for move-in, and follow up with maintenance technicians to reach desirable standards.Assist with annual recertifications and unit inspections and preventative maintenance.Greet and provide information to prospective residents, family members, vendors, and guests.Maintain ongoing resident retention programs and assist with resident activities.Perform accounts payable reconciliation.Assists with the creation of monthly newsletter and monthly calendar.Provides clerical support to the Community Administrator and all staff of property as required.CompetenciesEffective communication skills, both oral and writtenAbility to maintain effective relationships with residents, employees, contractors and the publicEffective organizational skills with the ability to prioritize and work under tight deadlinesAbility to work with a high degree of confidentiality regarding sensitive informationContinuous demonstration of behaviors aligned with a posture of servant leadership and our cultural valuesSupervisory ResponsibilityThis position has no supervisory requirementsWork EnvironmentThis job operates in a professional office environment within a residential facility. This role routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets, and bend or stoop as necessary.Position Type/Expected Hours of WorkThis is a full-time position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand. Must have the ability to work a flexible schedule, to include 40+ hours/week when necessary and participate in the mandatory on-call rotations.TravelMinimal travel required unless for training and Supervision.Required Education, Experience or Eligibility QualificationsHigh School Diploma with a minimum of two years' office experience.Demonstrated proficiency in working with computers including Microsoft, calendar management, software/database, and social mediaPreferred Education and ExperienceBachelor's degreeThorough knowledge of lease terms, and elderly housing policies, procedures, and regulationsMore than two years' office experienceEEO StatementVolunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475.