Resident Guest Care Support, Ventura, CA

AdvisaCare; Ventura (CA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Comprehensive employee benefits

Job summary

AdvisaCare is seeking a Resident Guest Care Support to provide direct non-clinical support within a recuperative care facility in Ventura, CA. The role involves ensuring guest safety, assisting with daily living activities, and maintaining accurate documentation.

Candidates should have at least 2 years of caregiving experience and possess strong communication skills. Responsibilities also include coordination with nursing staff and participation in compliance training. Comprehensive benefits are offered as part of the employee package.

Qualifications

• Minimum 2 years of experience in caregiving, recuperative care, or related services.
• Ability to perform multiple tasks effectively in a fast-paced environment.
• Strong oral and written communication skills.

Responsibilities

• Ensure safety and security of the recuperative care facility.
• Perform Resident/Guest intake responsibilities.
• Assist with nursing and care coordination.
• Maintain accurate records and documentation.
• Attend all required meetings and training.

Skills

Caregiving

Communication

Bilingual (Spanish)

Job description

Position Title: Resident Guest Care Support

Reports To: Social Services Manager

Location: Ventura, CA

Classification: Non-Exempt (Full Time)

Hourly Rate: $18.50

Shifts Available: Saturday – Wednesday, 3:00 PM – 11:30 PM

Resident Care Support Partner

A Resident Care Support Partner is responsible for providing direct, non-clinical support to guests within a recuperative care facility. This role ensures guests experience a safe, respectful, and supportive environment while assisting with activities of daily living and reinforcing care plan expectations during recovery.

Responsibilities and Initiatives

• Ensure safety and security of the recuperative care facility, conduct daily facility and equipment inspections, and perform routine room checks throughout the day.
• Perform Resident/Guest intake responsibilities, ensuring all residents/guests are greeted and provided detailed orientation of program guidelines, expectations, and available services; develop rapport and gather feedback to improve services.
• Create, lead, and/or support engagement activities for Resident/Guests, building trust through consistent interaction, check‑ins, and responsiveness to Resident/Guest needs.
• Assist nursing, case management, and external partners with Resident/Guest appointments, on‑site services, and coordination of care as appropriate within the recuperative care setting.
• Assist management in accurately maintaining bed availability, Resident/Guest tracking, and required documentation.
• Assist lead staff or program management with inventory checks and supply logs.
• Maintain accurate records including daily shift notes, incident reports, and Emergency Action Plan documentation as required.
• Respond to Resident/Guest concerns and provide appropriate support and de‑escalation using trauma‑informed and Resident/Guest‑centered approaches.
• Attend all required meetings and training aligned with the role, including shift handoff and training such as BLS, Crisis Prevention, Harm Reduction, Trauma‑Informed Care, and DEI.
• Perform laundry, boutique, and mealtime support duties; assist with basic housekeeping tasks to maintain a clean and safe environment.
• Remain flexible to adapt to schedule changes and/or work additional shifts to meet operational needs, in accordance with labor laws.
• Always model a positive and professional image and adhere to organizational dress code and standards.
• Perform additional duties as assigned to support facility operations and Resident/Guest care services.
• Maintain Resident/Guest boundaries to always ensure safety and security.

Requirements

• Minimum 2 years of experience in caregiving, recuperative care, shelter‑based care, or a related supportive services environment (preferred).
• Ability to perform and prioritize multiple tasks effectively in a fast‑paced environment.
• Must be able to work a schedule consisting of five (5) eight (8) hour shifts.
• Current BLS certification is preferred but not required.
• Strong oral and written communication skills.
• Ability to communicate effectively with staff, Resident/Guests, and external partners.
• Bilingual in Spanish is a plus.
• TB clearance required within 30 days of hire.
• Fingerprint live scan/background clearance required within 30 days of hire.

Physical Requirements

The duties described will require standing and walking 90% of the time; the employee will frequently bend, stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must use conversational speech for effective verbal communication. Noise level is high in some client care areas.

Benefits

National Health Foundation provides comprehensive benefits as part of its employee package.