Resident-Focused Property Operations Assistant

Gates Hudson & Associates; Reston (VA); On-site; USD 36,000 - 39,000; Full time

Job summary

Gates Hudson & Associates seeks an Assistant Property Manager to support operations, financials, and resident services at one multifamily community. You will partner with the Property Manager to ensure policy compliance, accurate budgeting, and a high-quality resident experience.

The ideal candidate is organized, detail-oriented, customer-focused, and ready to manage administrative and field duties. Weekend availability may be required to meet leasing and maintenance needs.

Qualifications

• Two or more years of experience in property management, leasing, or related multifamily housing roles.
• Strong customer service and communication skills.
• Attention to detail and ability to manage multiple priorities.
• Working knowledge of Fair Housing, ADA, FCRA, and multifamily regulations.
• Ability to work independently and as part of a team.

Responsibilities

• Support day-to-day property operations in accordance with company policies and applicable laws.
• Supervise onsite staff and coordinate leasing paperwork.
• Conduct move-in and move-out inspections and reconcile expenses.
• Assist with budgeting, invoicing, and vendor coordination.
• Provide excellent resident relations and respond promptly to escalations.

Skills

Property management

Customer service

Attention to detail

Multi-tasking

Communication skills

Education

High school diploma or equivalent

Tools

Yardi

Nexus

Job description

Gates Hudson & Associates seeks an Assistant Property Manager to support operations, financials, and resident services at one multifamily community. You will partner with the Property Manager to ensure policy compliance, accurate budgeting, and a high-quality resident experience.

The ideal candidate is organized, detail-oriented, customer-focused, and ready to manage administrative and field duties. Weekend availability may be required to meet leasing and maintenance needs.