Assistant Property Manager

Gates Hudson & Associates; Reston (VA); On-site; USD 36,000 - 39,000; Full time

Job summary

Gates Hudson & Associates seeks an Assistant Property Manager to support operations, financials, and resident services at one multifamily community. You will partner with the Property Manager to ensure policy compliance, accurate budgeting, and a high-quality resident experience.

The ideal candidate is organized, detail-oriented, customer-focused, and ready to manage administrative and field duties. Weekend availability may be required to meet leasing and maintenance needs.

Qualifications

• Two or more years of experience in property management, leasing, or related multifamily housing roles.
• Strong customer service and communication skills.
• Attention to detail and ability to manage multiple priorities.
• Working knowledge of Fair Housing, ADA, FCRA, and multifamily regulations.
• Ability to work independently and as part of a team.

Responsibilities

• Support day-to-day property operations in accordance with company policies and applicable laws.
• Supervise onsite staff and coordinate leasing paperwork.
• Conduct move-in and move-out inspections and reconcile expenses.
• Assist with budgeting, invoicing, and vendor coordination.
• Provide excellent resident relations and respond promptly to escalations.

Skills

Property management

Customer service

Attention to detail

Multi-tasking

Communication skills

Education

High school diploma or equivalent

Tools

Yardi

Nexus

Job description

Gates Hudson is seeking an Assistant Property Manager to support the operational, financial, and resident-facing functions of one of our multifamily communities. This role partners closely with the Property Manager to ensure policy compliance, financial accuracy, team supervision, and a high-quality resident experience.

The ideal candidate is organized, detail-oriented, customer-focused, and ready to take ownership of both administrative and operational responsibilities.

What You’ll Do

Operations & Team Support

• Support day-to-day property operations in accordance with company policies and applicable laws

• Supervise and train onsite staff as directed

• Conduct move-in and move-out inspections

• Ensure consistent policy implementation

Resident Relations & Retention

• Address resident questions, concerns, and escalations in a timely and professional manner

• Review notices to vacate and support retention efforts

• Welcome prospects, conduct tours, and handle leasing paperwork as needed

Financial Administration

• Assist with preparation of the annual budget and monitor expenses throughout the year

• Process, approve, and submit invoices for payment

• Maintain and reconcile petty cash

• Track monthly variances and prepare narratives

Vendor & Contractor Coordination

• Communicate with vendors regarding scheduling, billing, COIs, and performance

• Ensure use of approved vendors and adherence to budget guidelines

Additional Responsibilities

• Perform additional duties as assigned

• Work weekends as needed

What We’re Looking For

Required

• Two or more years of experience in property management, leasing, or related multifamily housing roles

• Strong customer service and communication skills

• Attention to detail and ability to manage multiple priorities

• Working knowledge of Fair Housing, ADA, FCRA, and multifamily regulations

• Ability to work independently and as part of a team

Preferred

• Experience with Yardi, Nexus, or similar property management and accounting systems

• Prior supervisory or training experience

• High school diploma or equivalent; additional education or certifications a plus

Pay Range

$26—$28 USD