Resident-Focused Community Manager Assistant

RELATED; Chicago, Northern (IL, KY); Hybrid; USD 33,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

Related Affordable seeks an Assistant Community Manager in Chicago, IL to support our 249-unit affordable housing community. You will work with the Community Manager to ensure a welcoming environment for residents and to maintain compliance with affordable housing regulations.

Responsibilities include leasing support, rent collection, resident relations, and coordinating with maintenance. This role offers an hourly wage with overtime eligibility and a comprehensive benefits package.

Qualifications

• Minimum of 2 years of property management experience, preferably in affordable housing.
• Familiarity with affordable housing programs (e.g., Project-Based Section 8, LIHTC) and compliance requirements.
• Experience with RealPage, OneSite, and JD Edwards (or similar property management software).
• Excellent communication and interpersonal skills, with a commitment to providing exceptional customer service.
• A proactive, problem-solving mindset with a passion for creating great living experiences.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail.

Responsibilities

• Assist in managing leasing activities, marketing efforts, resident recertifications, and general administrative duties to ensure efficient community operations.
• Handle accounts payable and receivable, aid in rent collection, and assist in managing delinquencies to maintain the financial health of the community.
• Address resident concerns promptly and professionally, fostering a positive living environment. Assist in organizing resident appreciation and retention events to build a strong community spirit.
• Ensure adherence to affordable housing program requirements by maintaining accurate records and supporting compliance audits.
• Collaborate with maintenance staff to ensure timely and high-quality property upkeep, contributing to a safe and pleasant living environment.
• Assist in preparing reports to monitor community performance and identify areas for improvement.

Skills

Property management

Affordable housing knowledge

Communication & interpersonal skills

Problem solving

Attention to detail

Confidentiality

Team collaboration

Tools

RealPage

OneSite

JD Edwards

Job description

Related Affordable seeks an Assistant Community Manager in Chicago, IL to support our 249-unit affordable housing community. You will work with the Community Manager to ensure a welcoming environment for residents and to maintain compliance with affordable housing regulations.

Responsibilities include leasing support, rent collection, resident relations, and coordinating with maintenance. This role offers an hourly wage with overtime eligibility and a comprehensive benefits package.