Assistant Community Manager

Related Affordable; Chicago (IL); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Employee Assistance Program

Job summary

Related Affordable is seeking an Assistant Community Manager for our 249-unit affordable housing community in Chicago, IL. You will support the Community Manager with daily operations, leasing coordination, resident relations, and maintaining compliance with affordable housing regulations.

We offer an hourly rate of $24.00–$25.00, a yearly bonus opportunity, and a comprehensive benefits package including health insurance and paid time off. This is a non-exempt position eligible for overtime.

Qualifications

• Minimum of 2 years of property management experience (preferably in affordable housing).
• Familiarity with affordable housing programs and compliance requirements.
• Experience with RealPage, OneSite, and JD Edwards (or similar software).
• Excellent communication and customer service skills.

Responsibilities

• Assist in leasing activities, marketing efforts, resident recertifications, and admin duties.
• Handle accounts payable/receivable, rent collections, and delinquencies.
• Address resident concerns and organize resident appreciation events.
• Ensure adherence to affordable housing program requirements and support audits.
• Collaborate with maintenance for timely property upkeep and safety.
• Prepare reports to monitor community performance.

Skills

Property management

Customer service

Communication

Tools

RealPage

OneSite

JD Edwards

Job description

SUMMARY OF POSITION

Are you a dynamic and experienced property management professional looking for an opportunity to make a meaningful impact? Related Affordable is seeking a dedicated and detail-oriented Assistant Community Manager to support the daily operations of our 249-unit affordable housing community in Chicago, IL.

Responsibilities

In this role, you will collaborate closely with the Community Manager to maintain a well-functioning, welcoming environment for our residents. Your responsibilities will encompass administrative tasks, resident relations, and ensuring compliance with affordable housing regulations.

ESSENTIAL JOB FUNCTIONS

• Assist in managing leasing activities, marketing efforts, resident recertifications, and general administrative duties to ensure efficient community operations.
• Handle accounts payable and receivable, aid in rent collection, and assist in managing delinquencies to maintain the financial health of the community.
• Address resident concerns promptly and professionally, fostering a positive living environment. Assist in organizing resident appreciation and retention events to build a strong community spirit.
• Ensure adherence to affordable housing program requirements (e.g., HDC, HCR, HUD, LIHTC) by maintaining accurate records and supporting compliance audits.
• Collaborate with maintenance staff to ensure timely and high-quality property upkeep, contributing to a safe and pleasant living environment.
• Assist in preparing reports to monitor community performance and identify areas for improvement.

COMPENSATION

• $24.00-$25.00 / hour
• Annual Performance Bonus
• This position is Non-Exempt, meaning eligible for overtime pay

This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate’s qualifications, geographical location, and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Final compensation offers will be determined following a thorough assessment of the candidate’s background and the requirements of the position.

WHY YOU'LL LOVE IT HERE

• Lots of paid time off (19+ days!) – we value your life outside of work.
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available. …and so much more!

Qualifications

• Minimum of 2 years of property management experience, preferably in affordable housing.
• Familiarity with affordable housing programs (e.g., Project-Based Section 8, LIHTC) and compliance requirements.
• Experience with RealPage, OneSite, and JD Edwards (or similar property management software).
• Excellent communication and interpersonal skills, with a commitment to providing exceptional customer service.
• A proactive, problem-solving mindset with a passion for creating great living experiences.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.

Overview

Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing.

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

Explore careers at www.Related.com

For details on our hiring policies and privacy practices, visit our Privacy Policy