Resident Financial Services Manager

Gateway Post-Acute and Rehab; Florida; On-site; USD 52,000 - 72,000; Full time

Job summary

Gateway Post-Acute and Rehab seeks a Business Office Manager to ensure residents have payer sources and remain paying customers. The role oversees Medicaid applications, private-pay arrangements, and communication with Medicaid caseworkers.

The position requires a high school diploma or GED (BS in accounting preferred) and strong MS Office skills to manage records and billing processes. On-site facility environment with cross-department collaboration.

Qualifications

• Must possess a high school diploma or GED.
• Prefer Bachelor of Science degree in accounting.
• Must be computer literate (MS Excel, Word, PowerPoint skills).
• Must be able to understand the English language.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, visitors and the general public.

Responsibilities

• Meet with all new admissions (resident or family) to explain financial obligations.
• Ensure that private pay arrangements are initiated.
• For Medicaid pending residents, obtain information needed to file a complete Medicaid application in a timely manner.
• Submit Medicaid applications in a timely manner.
• Submit Medicaid recertification in a timely manner.
• Follow up on any communication from Medicaid office in a timely manner.
• Communicate with Medicaid caseworker on a regular basis to assure all documentation is submitted for approval.
• Maintain regular communication with the Global Billing office including copying all documentation to the Global office upon receipt and reporting all conversations with caseworkers and responsible party.
• Address income payment with residents/responsible party; obtain direct deposit and when rep payee is needed file rep payee with Social Security office
• Prepare daily bank deposits for operating and trust accounts.
• Maintain, secure, and update residents’ financial files.
• Ensure that resident distributions of quarterly Personnel Needs Allowances (PNA) statements are properly made.
• Develop and maintain a good working rapport with other departments within the Facility, to assure that patient status is up to date.
• Perform other related duties as assigned by the Administrator.

Education

Bachelor of Science degree in accounting

High school diploma or GED

Tools

MS Excel

MS Word

PowerPoint

Job description

Gateway Post-Acute and Rehab seeks a Business Office Manager to ensure residents have payer sources and remain paying customers. The role oversees Medicaid applications, private-pay arrangements, and communication with Medicaid caseworkers.

The position requires a high school diploma or GED (BS in accounting preferred) and strong MS Office skills to manage records and billing processes. On-site facility environment with cross-department collaboration.