Resident & Family Support Specialist

ALIYA Healthcare Consulting; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

FSA

Life Insurance

Critical Illness Insurance

Short-Term Disability

Accident Insurance

Hospital Indemnity Insurance

401(k)

On-Demand Pay

PTO

Tuition Reimbursement

Job summary

RYZE at the Ridge in Chicago is seeking a compassionate Social Services Assistant to support residents and families, assist with psychosocial assessments, and help navigate care plans and resources. You will work closely with the Social Services Director and care team to ensure smooth transitions and access to community services.

The role emphasizes accurate documentation, confidentiality, and compassionate patient- and family-centered care in a skilled nursing environment.

Qualifications

• High school diploma or equivalent required.
• Experience in social services, healthcare, long-term care, or related field preferred.
• Associate or Bachelor’s in Social Work, Human Services, Psychology, or related field a plus.
• Strong communication and interpersonal skills.
• Ability to work effectively as part of an interdisciplinary team.

Responsibilities

• Assist Social Services Director with daily operations of the Social Services Department.
• Support residents and families with adjustment, changes in condition, and social/emotional concerns.
• Assist with psychosocial assessments and data gathering for care plans.
• Participate in care plan meetings and interdisciplinary team meetings.
• Assist with discharge planning and coordinate resources for safe transitions.
• Maintain accurate documentation per facility policies and regulatory requirements.
• Assist residents and families with accessing community resources and services.
• Communicate resident and family concerns to the Social Services Director and care team.
• Help coordinate appointments, referrals, and resident services as needed.
• Maintain resident rights and privacy.

Skills

Strong communication

Interpersonal skills

Teamwork

Documentation

Compassionate approach

Education

High school diploma or equivalent

Associate or Bachelor's degree in Social Work/Human Services/Psychology

Tools

Facility software

Job description

RYZE at the Ridge in Chicago is seeking a compassionate Social Services Assistant to support residents and families, assist with psychosocial assessments, and help navigate care plans and resources. You will work closely with the Social Services Director and care team to ensure smooth transitions and access to community services.

The role emphasizes accurate documentation, confidentiality, and compassionate patient- and family-centered care in a skilled nursing environment.