Social Service Assistant

Ryze-At-the-Ridge; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Life Insurance

Short-Term Disability Insurance

401(k) Retirement Savings Plan

Paid Time Off (PTO)

Tuition Reimbursement Program

Job summary

Ryze at the Ridge is seeking a compassionate Social Services Assistant to support residents and families with psychosocial needs and navigate resources within the facility.

The SSA will assist with assessments, care plans, discharge planning, and coordination of community resources, while maintaining documentation and confidentiality in a team-oriented environment.

Qualifications

• High school diploma or equivalent required.
• Experience in social services, healthcare, long-term care, or related field preferred.
• Associate or Bachelor’s degree in Social Work, Human Services, Psychology, or related field is a plus.
• Strong communication and interpersonal skills.
• Compassionate and professional approach when working with residents and families.
• Strong organizational and documentation skills.
• Ability to work effectively as part of an interdisciplinary team.

Responsibilities

• Assist the Social Services Director with daily operations of the Social Services Department.
• Provide support to residents and families regarding adjustment to the facility, changes in condition, and other social or emotional concerns.
• Assist with psychosocial assessments and gathering information for resident care plans.
• Participate in care plan meetings and interdisciplinary team meetings as directed.
• Assist with discharge planning and coordinate resources to support safe transitions.
• Maintain accurate and timely documentation in accordance with facility policies and regulatory requirements.
• Assist residents and families with accessing community resources and services.
• Communicate resident and family concerns to the Social Services Director and appropriate members of the care team.
• Help coordinate appointments, referrals, and other resident services as needed.
• Maintain confidentiality and protect resident rights and privacy.
• Develop positive relationships with residents, families, staff, and community providers.
• Perform other duties as assigned.

Skills

Communication

Interpersonal skills

Organizational skills

Documentation skills

Team collaboration

Compassionate approach

Education

High school diploma

Associate or Bachelor’s in Social Work / Human Services / Psychology

Tools

Facility software

Job description

RYZE at the Ridge is seeking a compassionate and organized Social Services Assistant (SSA) to join our team. The Social Services Assistant will support the Social Services Department in meeting the psychosocial, emotional, and social needs of our residents while helping residents and families navigate their stay and access appropriate resources.

Responsibilities

• Assist the Social Services Director with the daily operations of the Social Services Department
• Provide support to residents and families regarding adjustment to the facility, changes in condition, and other social or emotional concerns
• Assist with psychosocial assessments and gathering information for resident care plans
• Participate in care plan meetings and interdisciplinary team meetings as directed
• Assist with discharge planning and coordinate resources to support safe transitions
• Maintain accurate and timely documentation in accordance with facility policies and regulatory requirements
• Assist residents and families with accessing community resources and services
• Communicate resident and family concerns to the Social Services Director and appropriate members of the care team
• Help coordinate appointments, referrals, and other resident services as needed
• Maintain confidentiality and protect resident rights and privacy
• Develop positive relationships with residents, families, staff, and community providers
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent required
• Previous experience in social services, healthcare, long-term care, or a related field preferred
• Associate or Bachelor’s degree in Social Work, Human Services, Psychology, or a related field is a plus
• Strong communication and interpersonal skills
• Compassionate and professional approach when working with residents and families
• Strong organizational and documentation skills
• Ability to work effectively as part of an interdisciplinary team
• Basic computer skills and ability to learn facility software systems
• Knowledge of skilled nursing or long-term care is preferred

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Life Insurance
• Critical Illness Insurance
• Short-Term Disability Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• 401(k) Retirement Savings Plan
• On-Demand Pay Option
• Paid Time Off (PTO)
• Tuition Reimbursement Program