Resident Experience Specialist

BH Management; United States; On-site; USD 30,128 - 33,062; Full time

Job summary

BH Management is hiring a Resident Services Specialist in the United States to manage resident inquiries and organize concierge services. The successful candidate will represent the company professionally, assist residents with their needs, and support office staff as required.

Applicants should possess strong communication skills and have experience in customer service. A high school diploma or GED is required. The position may require overtime and a flexible schedule, including on-call duties.

Qualifications

• Strong understanding of Fair Housing guidelines and leasing documents.
• Ability to assist and manage resident activities and inquiries.
• Capable of performing general office administrative duties.

Responsibilities

• Serve as the primary contact for resident requests and concerns.
• Provide effective customer service to residents and staff.
• Maintain accurate resident records and correspondence.

Skills

Strong written and verbal communication skills

Intermediate computer technology skills

Customer service experience

Education

High School or GED (General Education Diploma)

Tools

MS Office Suite

Job description

BH Management is hiring a Resident Services Specialist in the United States to manage resident inquiries and organize concierge services. The successful candidate will represent the company professionally, assist residents with their needs, and support office staff as required.

Applicants should possess strong communication skills and have experience in customer service. A high school diploma or GED is required. The position may require overtime and a flexible schedule, including on-call duties.