Resident Experience & Retention Specialist

Brookfield Properties Multifamily LLC; United States; Vor Ort; USD 37.000 - 51.000; Vollzeit

Benefits dieser Stelle

Full benefits package

Generous paid time off

401(k) with company match

Growth and advancement opportunities

Lucrative referral bonus program

Incredible associate rental discount

Zusammenfassung

Brookfield Properties Multifamily LLC in the United States is seeking a Property Services Coordinator at Location Vantage Pointe to coordinate general business office activities, assist residents, and support leasing.

You will be the first point of contact for residents, handle service requests, renewals, and work with contractors, ensuring compliance with policies while delivering outstanding customer service.

Qualifikationen

• High school diploma or GED required.
• 1–2 years of customer service and resident retention experience.
• Associate degree in General Studies preferred.

Aufgaben

• Coordinate general business office activities for an apartment community.
• Serve as the first point of contact with residents and provide high level of customer service.
• Prepare service requests and work with contractors to ensure issues are resolved.
• Manage resident renewals and report weekly renewal updates.
• Assist with leasing and lease renewals and ensure compliance with policies.

Kenntnisse

Customer service

Resident retention

Ausbildung

High school diploma / GED

Associate degree in General Studies

Jobbeschreibung

Brookfield Properties Multifamily LLC in the United States is seeking a Property Services Coordinator at Location Vantage Pointe to coordinate general business office activities, assist residents, and support leasing.

You will be the first point of contact for residents, handle service requests, renewals, and work with contractors, ensuring compliance with policies while delivering outstanding customer service.