Resident Experience & Property Operations Manager

Greystar Worldwide, LLC; Aurora (IL); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability & Life insurance

Paid time off

401(k) with company match

Parental leave

Job summary

Greystar Worldwide, LLC is seeking a Property Manager to oversee daily operations of a multifamily property, leading the team to achieve budgeted financial and operational goals while adhering to applicable laws and company policies.

The role involves setting rents, approving expenditures, supervising staff, improving occupancy, and maintaining property standards. Strong communication and vendor coordination are essential.

Qualifications

• Bachelor’s degree preferred in Business Management, Real Estate, or related field.
• 4-6 years minimum of relevant experience in property management, sales, marketing and customer service.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, conflict resolution, and customer service skills.
• Detail-oriented and self-motivated with ability to work independently, as a leader, and as a team member.

Responsibilities

• Provides input into budget development by analyzing financial statements and market information.
• Sets rent rates to meet targeted revenues and posts rent/fees on time.
• Approves invoices from vendors and ensures insurance certificates and correct coding.
• Controls expenditures within the approved budget and manages petty cash.
• Oversees lease enforcement, processes applications, renewals, inspections, notices, and late fees.
• Analyzes market trends to inform marketing and leasing strategies.
• Promotes resident satisfaction by addressing complaints and requests promptly.
• Performs property inspections to ensure safety, cleanliness, and appearance.
• Supervises staff through hiring, training, and performance management.
• Maintains client/owner relationship with updates and responsiveness.
• Completes accounting, financial, administrative reports and other duties.

Skills

Excellent communication

Conflict resolution

Customer service

Multitasking

Detail-oriented

Education

Bachelor’s degree preferred (Business Management, Real Estate or related)

Tools

Entrata/Yardi/OneSite

Job description

Greystar Worldwide, LLC is seeking a Property Manager to oversee daily operations of a multifamily property, leading the team to achieve budgeted financial and operational goals while adhering to applicable laws and company policies.

The role involves setting rents, approving expenditures, supervising staff, improving occupancy, and maintaining property standards. Strong communication and vendor coordination are essential.