Resident Experience & Property Operations Lead

Bedrockmanagement; Omaha (NE); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Defined growth paths

Cross-asset exposure

Ownership mentality

Impact visible

Supportive team environment

Job summary

Bedrock Property Management in Omaha, NE is seeking an Assistant Community Director to oversee day-to-day operations, vendor relations, and leasing performance. You will help ensure resident satisfaction, drive reporting, and support financial goals for the community.

The role emphasizes ownership, teamwork, and a mindset of continual growth, with a focus on exceptional customer service, occupancy targets, and compliance with fair housing standards. Travel is limited and the work is on-site.

Qualifications

• Minimum 1 year of multi-family property management experience.
• Leasing, property manager, or community manager experience preferred.
• Customer experience mindset with leadership ability.

Responsibilities

• Provides exemplary customer service to residents and creates a welcoming environment.
• Assists in financial management by creating required daily/weekly reports.
• Adheres to federal fair housing standards and applicable laws.
• Develops professional skills and seeks continual growth.
• Represents the company professionally to residents, vendors, and owners.
• Operates on-site systems and maintains accurate resident files.
• Drives property performance through resident events, marketing, and retention efforts.

Skills

Communication

Leadership

Organization

Customer service

Budgeting

Vendor management

Education

High School Diploma or equivalent

Job description

Bedrock Property Management in Omaha, NE is seeking an Assistant Community Director to oversee day-to-day operations, vendor relations, and leasing performance. You will help ensure resident satisfaction, drive reporting, and support financial goals for the community.

The role emphasizes ownership, teamwork, and a mindset of continual growth, with a focus on exceptional customer service, occupancy targets, and compliance with fair housing standards. Travel is limited and the work is on-site.