Resident Experience & Property Operations Associate

Legend Management Group; Clarksburg (MD); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Great compensation package and bonus

Paid time off

Company matched 401K

Tuition Assistance

Job summary

Legend Management Group, a Maryland/Virginia apartment management company, seeks an Assistant Property Manager to support community operations and reporting. You will handle rent collection, bookkeeping, and leasing, coordinating with service teams and residents to drive occupancy and satisfaction.

The role offers a strong compensation package, a bonus plan, and opportunities for professional development within a supportive team.

Qualifications

• Bachelor’s degree (preferred) or equivalent experience.
• Customer service or sales/marketing experience.
• Supervisory experience in multi-family property management.
• Knowledge of applicable laws.
• Proficiency in RealPage, OneSite, YieldStar (preferred).

Responsibilities

• Communicate with residents and collect rent and manage bookkeeping.
• Coordinate with service team and report to the Property Manager.
• Lead leasing process from first contact to move-in.
• Attract new residents through advertising and tours (in person or virtual).
• Oversee and manage all leads in the lead management system and follow up per company practices.
• Prepare sales/admin reports and monitor service requests to residents.
• Organize resident events and renewal/retention programs.
• Engage in corporate outreach and develop relationships with employers.
• Maintain engaging resident communications via flyers, newsletters, and videos.

Skills

Customer service

Sales

Supervisory experience

Multi-family property management

Education

Bachelor's degree (preferred)

Tools

RealPage

OneSite

YieldStar

Job description

Legend Management Group, a Maryland/Virginia apartment management company, seeks an Assistant Property Manager to support community operations and reporting. You will handle rent collection, bookkeeping, and leasing, coordinating with service teams and residents to drive occupancy and satisfaction.

The role offers a strong compensation package, a bonus plan, and opportunities for professional development within a supportive team.