Assistant Property Manager

Legend Management Group; Clarksburg (MD); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Great compensation package and bonus

Paid time off

Company matched 401K

Tuition Assistance

Job summary

Legend Management Group, a Maryland/Virginia apartment management company, seeks an Assistant Property Manager to support community operations and reporting. You will handle rent collection, bookkeeping, and leasing, coordinating with service teams and residents to drive occupancy and satisfaction.

The role offers a strong compensation package, a bonus plan, and opportunities for professional development within a supportive team.

Qualifications

• Bachelor’s degree (preferred) or equivalent experience.
• Customer service or sales/marketing experience.
• Supervisory experience in multi-family property management.
• Knowledge of applicable laws.
• Proficiency in RealPage, OneSite, YieldStar (preferred).

Responsibilities

• Communicate with residents and collect rent and manage bookkeeping.
• Coordinate with service team and report to the Property Manager.
• Lead leasing process from first contact to move-in.
• Attract new residents through advertising and tours (in person or virtual).
• Oversee and manage all leads in the lead management system and follow up per company practices.
• Prepare sales/admin reports and monitor service requests to residents.
• Organize resident events and renewal/retention programs.
• Engage in corporate outreach and develop relationships with employers.
• Maintain engaging resident communications via flyers, newsletters, and videos.

Skills

Customer service

Sales

Supervisory experience

Multi-family property management

Education

Bachelor's degree (preferred)

Tools

RealPage

OneSite

YieldStar

Job description

Career Opportunities with Legend Management Group

A great place to work.

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Legend Management Group is a 100% fully COVID-19 vaccinated company and has a mandatory vaccination policy in place.

As our Assistant Property Manager, you will support all community operations and activities to achieve goals. You will perform administrative and organizational duties such as communicating with residents, collecting rent, bookkeeping, organizing community tours and coordinating with service team. You will work at our apartment community and report to the Property Manager.

Salary Range: $50,000-$60,818 (based on experience) with $15,900+ annual bonus potential

You Will:

• Crete exceptional experiences by responding promptly to inquiries and creating personalized follow-up by email, phone, text, or video to enhance the customer experience.
• Establish a positive relationship with both internal and external customers.
• Encourage and help develop and/or oversee team members.
• Collect rents, deal with late payments, monitor/reduce delinquency.
• Assist with financial performance by looking for ways to maximize revenues and reduce expenses.
• Manage the leasing process from the first point of contact to move in.
• Attract new residents through advertising, recording video tours of all vacant units, conducting lease tours in person or virtually, and encouraging referrals.
• Oversee and manage all leads in the lead management system and follow up using Legend's best practices.
• Use market and competitor knowledge to lead leasing meetings.
• Prepare all sales administrative reports.
• Monitor service requests and communicate with service team and residents to assure concerns are resolved adequately.
• Coordinate and participate in resident retention program and renewal process.
• Actively engage in corporate outreach with existing corporate preferred employers. Identify and develop new relationships and opportunities through in-person visits and frequent communication touch‑points. Actively conduct outreach ​to ​the ​...
• Together with Property Managers and leasing team, organize, and conduct resident events.
• Consistently post engaging content to social media accounts.
• Create engaging resident communication such as flyers, newsletters, and videos.
• Adopt and practice new leasing innovations as they are introduced by Legend.
• Demonstrate behaviors that cultivate a positive work culture.
• Commit to professional development, stay up-to‑date with industry trends and changes, and attend training.

You Have:

• Bachelor’s degree (preferred) or equivalent experience
• Customer service or sales/marketing, supervisory experience and/or 2+ years of multi‑family property management
• Knowledge of applicable laws
• Proficiency in RealPage, OneSite, YieldStar (preferred)

Enjoy A Variety of Perks and Benefits Including:

• Great compensation package and bonus plan
• Paid time off - holidays, vacation, sick, administrative, and bereavement
• Company matched 401K
• Tuition Assistance

About Us:

Legend Management Group is an apartment management group with communities in Maryland and Virginia that has served the area's most discerning residents for over 35 years. Legend has consistently earned the Employee Choice Award through the Swift Bunny employee engagement survey program. The Employee Choice Award is evidence that Legend Management Group team members recognize that our leaders care about team member feedback and are committed to creating positive, productive workplaces, minimizing employee turnover, and sustaining a culture where employees are valued. Our communities are staffed with caring, knowledgeable professionals committed to our residents’ quality of life. We apply our core values of People First, Create Exceptional Experiences, Embrace Change and Innovation, Balance Work and Play, and Inspire and Empower to every team member, resident, and partner.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

LIMITATIONS and DISCLAIMER: This job description only describes the general nature and illustrative level of work performed; it is not intended as an exhaustive list of tasks, responsibilities, and skills. Team members will be required to follow other job‑related instructions and to perform other duties requested by their supervisor in compliance with federal and state laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities necessary to perform each duty proficiently. Continued employment remains on an “at‑will” basis.