Resident Experience & Property Manager

Capstone Management Partners, LLC; Gainesville (FL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Benefits

Bonus eligibility

Job summary

Capstone Management Partners, LLC in Gainesville, FL is seeking a Community Manager to protect, maintain and enhance the value of our resident communities while maximizing living experiences.

You will direct daily operations, oversee leasing, maintenance, safety, marketing, and financial performance, and lead on-site teams to deliver exceptional service and compliant property operations.

Qualifications

• Four (4) years experience in property management.
• Strong working knowledge of leasing, marketing, construction, residential law and resident relations.
• Working knowledge of property management software; Entrata is preferred.
• Proficiency with Microsoft Word, Excel, and the Google platform.
• Ability to analyze a monthly financial statement and prepare detailed budgets and operating forecasts.
• Ability to note deviations from financial plan and recommend action plans.
• Strong written and verbal communications skills.
• Ability to work independently as a project leader and team member.

Responsibilities

• Demonstrate a positive, professional, and client-oriented attitude with team members, residents, clients, and the public.
• Strive for improvements in community performance to meet or exceed annual financial and operational goals.
• Direct day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing and routine facility upkeep.
• Develop working income for operating the property, by managing cash flow requirements and leasing strategy.
• Analyze and produce monthly financial statements including operating variances from budget, cash management and strategies for receivables.
• Maintain complete and accurate community files and records, including finalized audits to ensure lease data is input correctly into management software.
• Coordinate collection and documentation of all revenues following lease obligations of residents.
• Engage, contract, supervise and approve invoices for all goods/services required to maintain the community.
• Successfully lead on-site maintenance technicians, office staff and leasing team members.
• Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding of rent charges, lease issues and other resident concerns.
• Participates in Cardinal U training as required and monitor Team Member participation in Cardinal U.

Skills

Lease administration

Budgeting

Team leadership

Resident relations

Financial analysis

Communication skills

Tools

Entrata

Microsoft Office

Google Workspace

Job description

Capstone Management Partners, LLC in Gainesville, FL is seeking a Community Manager to protect, maintain and enhance the value of our resident communities while maximizing living experiences.

You will direct daily operations, oversee leasing, maintenance, safety, marketing, and financial performance, and lead on-site teams to deliver exceptional service and compliant property operations.