Resident Experience & Office Concierge

Balfour Beatty Communities; Hinesville (GA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Discretionary bonuses

Medical and Dental Insurance

401K plan with employer matching

Robust PTO (sick, floating holidays, v

Volunteer Days

Job summary

Balfour Beatty Communities is seeking a Customer Engagement Representative to greet residents, guests and vendors and support the community management office. The role emphasizes friendly, professional interactions and efficient front-desk operations.

The position requires at least a year of office experience, strong communication skills, and proficiency in Microsoft Office; it offers discretionary bonuses and comprehensive benefits as part of a caring employer culture.

Qualifications

• High School Diploma or equivalent required.
• Minimum of one (1) year of office administration experience.
• Skilled in Microsoft Office Suite including Word, Excel and Outlook.
• General office equipment operation skills.
• Excellent oral and written communication skills.
• Solid interpersonal skills.
• Solid customer service and engagement skills.

Responsibilities

• Operate the community management office's phone lines to respond to calls.
• Greet and welcome residents, guests and vendors and coordinate arrivals.
• Provide general office administrative support (mail, leasing materials, supplies).
• Maintain cleanliness and appearance of the community management center.
• Attend LifeWorks events as needed.

Skills

Customer service

Communication

Interpersonal skills

Office administration

Education

High School Diploma

Tools

Microsoft Office

Job description

Balfour Beatty Communities is seeking a Customer Engagement Representative to greet residents, guests and vendors and support the community management office. The role emphasizes friendly, professional interactions and efficient front-desk operations.

The position requires at least a year of office experience, strong communication skills, and proficiency in Microsoft Office; it offers discretionary bonuses and comprehensive benefits as part of a caring employer culture.