Resident Experience & Leasing Specialist

Excelsior Communities; Town of Webster (NY); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Disability insurance

15% rental discount if living on-site

Health insurance

Vision insurance

10 days PTO

Paid Holidays

Job summary

Excelsior Communities is seeking a leasing consultant to support two apartment complexes within a short commute. You will respond to leads, schedule tours, process applications, and generate leases while addressing resident issues and coordinating with maintenance.

The role emphasizes excellent customer service, self-motivation, and the ability to work independently in a fast-paced property management environment.

Qualifications

• Leasing or sales experience preferred.
• Excellent customer service skills required.
• Self-motivated and able to work independently.

Responsibilities

• Respond to property leads in a timely manner.
• Schedule tours of the property.
• Process rental applications.
• Generate and present resident leases.
• Address resident issues and coordinate with maintenance.
• Submit work orders and assist maintenance.
• Support the property management team with admin tasks.
• Prepare notices and tenant communications.
• Assist with rent collection and recording.

Skills

Leasing experience

Sales experience

Customer service

Independent worker

Job description

Excelsior Communities is seeking a leasing consultant to support two apartment complexes within a short commute. You will respond to leads, schedule tours, process applications, and generate leases while addressing resident issues and coordinating with maintenance.

The role emphasizes excellent customer service, self-motivation, and the ability to work independently in a fast-paced property management environment.