Leasing Consultant

West Shore; Rock Hill (SC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Commission

Medical benefits

Paid holidays

Training and growth opportunities

Job summary

West Shore is seeking a Leasing Consultant to join our on-site apartment community. You will meet and tour leasing prospects, close leases, and help manage waitlists in a fast-paced, upscale environment, with a commission structure and comprehensive benefits.

Ideal candidates bring polished sales and customer service experience from high-end retail or hospitality, with the energy to deliver exceptional service. Training and advancement opportunities accompany a promote-from-within culture.

Qualifications

• Sales/customer service experience (high-end retail, leasing, hospitality) and a commitment to delivering excellent service.
• Polished, engaging, energetic salesperson ready to thrive in a high-energy environment.
• Willingness to learn and apply training, coaching, and continuing education.

Responsibilities

• Meet, greet and tour leasing prospects.
• Help achieve community leasing targets and communicate opportunities or threats to the Property Manager.
• Respond to online rental inquiries quickly and effectively.
• Understand site leasing trends, traffic, and product availability.
• Maintain and communicate on-site standards for sales and leasing models.

Skills

Sales experience

Customer service

Professional communication

Upscale environment

Job description

Property Management is presently accepting resumes for a full-time Leasing Consultant for one of our apartment communities. This is an excellent opportunity to join a growing and dynamic company with a broad future and a promote‑from‑within company culture.

We are seeking polished, engaging and energetic salespeople with sales/customer service experience (high‑end retail, leasing, hospitality, etc.) and a commitment to apply their very best in a high‑energy, upscale environment that rewards your efforts. Through training, coaching and continued education we develop our leasing consultants to become the best in the industry!

In addition to a competitive hourly salary, we offer a generous commission structure, full medical and dental benefits, paid holidays, vacation time, continued training, advancement opportunities and much more!

General Summary

Under the immediate supervision of the Property Manager, the Leasing Consultant is responsible for all aspects of leasing production at an apartment community.

Essential Job Duties and Responsibilities

• Meet, greet & tour leasing prospects
• Ensure that both individual and group leasing targets are achieved for the community and proactively communicate both opportunities or threats to the Property Manager
• Ensure that all online rental inquiries are responded to quickly and effectively
• Have an in-depth understanding of site leasing trends, traffic patterns and product availability
• Ensure all sales & leasing models are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party to address
• Ensure the "tour route" is maintained to the highest standard of cleanliness and maintenance and proactively communicate any problems to the appropriate party to address
• Properly close the leasing process by asking for the sale.
• Ensure all lead information is correct and complete within Resman and Knock
• Ensure all prospects are followed up with through either email, phone or letter
• Effectively manage the community waitlist and communicate with prospects as changes occur
• Warm call prospects as needed
• Ensure the proper execution of all screening procedures
• Ensure the proper preparation and execution of the lease agreement and related move‑in paperwork
• Ensure the proper collection of all funds and move‑in related fees
• Ensure "model open" signs are put out and brought in daily and that they maintain an acceptable appearance
• Provide support and assistance to all customer service efforts at the community
• Completes other tasks as directed and assigned.