Experienced Apartment Leasing Consultant

Apartner; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Aparter is seeking a polished Leasing Consultant to support leasing, tours, and resident relations at apartment communities in the area. You will greet prospects, conduct tours, explain lease terms, and guide applicants through the process to secure move-ins.

You will coordinate with maintenance, manage inquiries, and promote community promotions while meeting occupancy targets and reporting activity to management.

Qualifications

• 1+ year leasing, sales, customer service, or hospitality experience preferred.
• Strong interpersonal, written, and verbal communication skills.
• Professional appearance and customer-service orientation.
• Ability to work independently and as part of a team; reliable and punctual.
• Comfortable with basic math and explaining lease terms and fees.

Responsibilities

• Greet prospective residents, conduct property tours, and highlight amenities and floor plans.
• Respond to phone, email, and online inquiries promptly and professionally.
• Qualify prospects, explain lease terms, fees, and application requirements; assist with application process and approvals.
• Prepare and execute lease paperwork, renewals, and move-in documentation accurately and timely.
• Maintain up-to-date knowledge of unit availability, pricing, incentives, and community promotions.

Skills

Leasing

Sales

Customer service

Hospitality

Education

High school diploma or equivalent

Tools

Yardi

RealPage

Microsoft Office

Job description

We're seeking polished, customer-focused Leasing Consultants to join our team to support leasing, tours, and resident relations at apartment communities in your area!

Key Responsibilities

• Greet prospective residents, conduct property tours, and highlight amenities and floor plans
• Respond to phone, email, and online inquiries promptly and professionally
• Qualify prospects, explain lease terms, fees, and application requirements; assist with application process and approvals
• Prepare and execute lease paperwork, renewals, and move-in documentation accurately and timely
• Maintain up-to-date knowledge of unit availability, pricing, incentives, and community promotions
• Follow up with prospects to convert leads and meet occupancy goals; track leads in property management software (e.g., Yardi, RealPage)
• Coordinate with maintenance and management to ensure units are ready for move-in and resolve resident concerns
• Handle resident relations issues courteously; elevate maintenance or policy issues as needed
• Meet or exceed weekly/monthly leasing and occupancy targets and report activity to management
• Participate in community events, tours, and marketing initiatives (online listings, social media, open houses)

Qualifications

• 1+ year leasing, sales, customer service, or hospitality experience preferred
• Strong interpersonal, written, and verbal communication skills
• Professional appearance and customer-service orientation
• Ability to work independently and as part of a team; reliable and punctual
• Comfortable with basic math and explaining lease terms and fees
• Proficiency with computers and property management/CRM software; Microsoft Office skills required
• Valid driver's license and reliable transportation for off-site showings as needed
• High school diploma or equivalent required; college coursework or real estate licensing a plus

Core Values

• Honesty
• Integrity
• Competence
• Enthusiasm
• Professionalism
• Reliability & Attendance

Drug-Free Workplace Equal Opportunity Employer