Leasing Consultant

North Shore Gardens; Kannapolis (NC); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Commission

Medical & Dental Benefits

Paid holidays

Vacation time

Training & Advancement

Job summary

North Shore Gardens is seeking a Leasing Consultant for a full-time, on-site role at one of our apartment communities. The position focuses on meeting leasing targets and delivering exceptional customer service in a high-energy, upscale setting.

You will tour prospects, respond to inquiries, manage waitlists, and guide applicants through the leasing and move-in process. Training and advancement opportunities accompany a competitive hourly wage and commission structure.

Qualifications

• Experience in sales or customer service, preferably in high-end retail, leasing, or hospitality.
• Polished, engaging, and energetic demeanor for a high-energy, upscale environment.
• Willingness to participate in training and ongoing education to excel in leasing.

Responsibilities

• Greet, tour and qualify leasing prospects.
• Meet or exceed community leasing targets; communicate opportunities or threats to the Property Manager.
• Respond quickly to online rental inquiries and maintain accurate lead data in Resman and Knock.
• Analyze site leasing trends, traffic, and product availability to inform leasing strategy.
• Maintain sales and leasing models to high standards of cleanliness; report issues promptly.
• Close leases by asking for the sale and processing move-in paperwork.
• Follow up with all prospects via email, phone or letter; manage waitlists and communicate changes.
• Warm-call prospects as needed and ensure proper screening procedures.

Skills

Sales experience

Customer service

Communication skills

Upscale environment adaptability

Job description

Property Management is presently accepting resumes for a full-time Leasing Consultant for one of our apartment communities. This is an excellent opportunity to join a growing and dynamic company with a broad future and a promote-from-within company culture.

We are seeking polished, engaging and energetic salespeople with sales/customer service experience (high-end retail, leasing, hospitality, etc.) and a commitment to apply their very best in a high-energy, upscale environment that rewards your efforts. Through training, coaching and continued education we develop our leasing consultants to become the best in the industry!

In addition to a competitive hourly salary, we offer a generous commission structure, full medical and dental benefits, paid holidays, vacation time, continued training, advancement opportunities and much more!

General Summary

Under the immediate supervision of the Property Manager, the Leasing Consultant is responsible for all aspects of leasing production at an apartment community.

Essential Job Duties And Responsibilities

• Meet, greet & tour leasing prospects
• Ensure that both individual and group leasing targets are achieved for the community and proactively communicate both opportunities or threats to the Property Manager
• Ensure that all online rental inquiries are responded to quickly and effectively
• Have an in-depth understanding of site leasing trends, traffic patterns and product availability
• Ensure all sales & leasing models are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party to address
• Ensure the “tour route” is maintained to the highest standard of cleanliness and maintenance and proactively communicate any problems to the appropriate party to address
• Properly close the leasing process by asking for the sale.
• Ensure all lead information is correct and complete within Resman and Knock
• Ensure all prospects are followed up with through either email, phone or letter
• Effectively manage the community waitlist and communicate with prospects as changes occur
• Warm call prospects as needed
• Ensure the proper execution of all screening procedures
• Ensure the proper preparation and execution of the lease agreement and related move-in paperwork
• Ensure the proper collection of all funds and move-in related fees
• Ensure “model open” signs are put out and brought in daily and that they maintain an acceptable appearance
• Provide support and assistance to all customer service efforts at the community
• Completes other tasks as directed and assigned.