Resident Experience & Leasing Specialist

Mark--taylor-Residentia; Phoenix (AZ); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Housing discounts

Amenities access

Employee appreciation events

Career growth opportunities

401(k) with company match

Paid time off & holidays

Medical, dental & vision benefits

Job summary

Mark-Taylor is seeking a Leasing Consultant at Arlo in Phoenix, AZ. You will work at a beautiful community and represent Mark-Taylor through the delivery of exceptional customer service for our residents and prospective residents.

Requirements include at least one year of sales or customer service experience, excellent verbal and written communication, and strong time management. You will conduct tours, close the sale, and guide applicants through the complete application process to create a

Qualifications

• Minimum of one year of sales or customer service experience.
• Conflict resolution and high level of customer care.
• Excellent verbal and written communication skills.
• Time management and organizational skills.
• Goal oriented, self-starter work ethic.
• Proficiency with Microsoft Office Suite.
• Basic understanding of written and verbal English.

Responsibilities

• Serve as the 'face' of Mark-Taylor for residents and prospects.
• Conduct detailed and informative tours with prospects.
• Close the sale and guide through the application process.
• Follow up with future residents on status.
• Create positive experiences across communication channels.
• Maintain resident files and accept rental payments.
• Actively manage apartment availability and pricing.
• Reflect Mark-Taylor's high brand standards in curb appeal and culture.

Skills

Customer service

Verbal communication

Written communication

Time management

Organizational skills

Self-starter

Goal oriented

Education

Associates degree preferred

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Mark-Taylor is seeking a Leasing Consultant at Arlo in Phoenix, AZ. You will work at a beautiful community and represent Mark-Taylor through the delivery of exceptional customer service for our residents and prospective residents.

Requirements include at least one year of sales or customer service experience, excellent verbal and written communication, and strong time management. You will conduct tours, close the sale, and guide applicants through the complete application process to create a