Leasing Consultant: Career Growth & Resident Experience

Mark-Taylor; Phoenix (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Housing discounts

Amenities access

Employee events

Career growth

401(k) match

Paid time off

Benefits package

Job summary

Mark-Taylor is seeking a Leasing Consultant for Arts District in Phoenix, AZ. You will represent Mark-Taylor through exceptional customer service for residents and potential residents, greeting them and guiding them through the leasing journey.

You will conduct tours, close sales, guide applicants through the application process, and follow up to finalize status while maintaining files and pricing to reflect demand and brand standards.

Qualifications

• Minimum of one year of sales or customer service experience.
• Ability to resolve conflict and provide high level of customer care.
• Excellent verbal and written communication skills.
• Time management and organizational skills.
• Goal orientated, self-starter work ethic.
• Associates and/or bachelor’s degree preferred.
• Proficiency with Microsoft Office Suite.
• A basic understanding of written and verbal English.

Responsibilities

• Serve as the “face” of Mark-Taylor—greeting prospective & current residents and providing an exceptional experience every step of the way.
• Conduct detailed and informative tours with prospective residents.
• Close the sale- guiding prospective residents through the complete application process and following up with future residents regarding their status.
• Create positive and memorable experiences for future and current residents through all mediums of communication (e-mail, telephone, in-person, etc.)
• Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
• Generate a world-class community experience for residents and fellow employees, reflecting Mark-Taylor’s high brand standards.

Skills

Customer service

Sales experience

Communication skills

Time management

Organizational skills

Self-starter

English proficiency

Education

Associates or bachelor’s degree preferred

Tools

Microsoft Office

Job description

Mark-Taylor is seeking a Leasing Consultant for Arts District in Phoenix, AZ. You will represent Mark-Taylor through exceptional customer service for residents and potential residents, greeting them and guiding them through the leasing journey.

You will conduct tours, close sales, guide applicants through the application process, and follow up to finalize status while maintaining files and pricing to reflect demand and brand standards.