Resident Experience & Leasing Specialist

Mark-Taylor; Phoenix, Northern (AZ, KY); Hybrid; USD 26,000 - 28,000; Full time

Benefits offered by this job

Rent discounts

Amenities access

Employee events

Career growth

401(k) match

Paid time off

Medical/Dental/Vision

Job summary

Mark-Taylor in Phoenix, AZ is seeking a Leasing Consultant at San Milan to warmly greet residents and prospects, guiding tours and showcasing the community. You will close the sale by guiding applicants through the full application process and following up on status, ensuring a superb resident experience.

You’ll maintain files, collect payments, and actively manage availability and pricing while contributing to a memorable, high-standard resident journey aligned with Mark-Taylor’s brand values.

Qualifications

• Minimum of one year of sales or customer service experience.
• Excellent verbal and written communication skills.
• Time management and organizational skills.
• Goal oriented, self-starter work ethic.
• Associates and/or bachelor’s degree preferred.
• Proficiency with Microsoft Office Suite.
• A basic understanding of written and verbal English.

Responsibilities

• Serve as the “face” of Mark-Taylor and greet residents and prospects with an exceptional experience.
• Conduct detailed and informative tours with prospective residents.
• Close the sale—guide applicants through the full application process and follow up on status.
• Create positive experiences for residents through all channels of communication.
• Maintain resident files, accept rental payments, and manage availability and pricing.
• Generate a world-class community experience reflecting Mark-Taylor’s brand standards.

Skills

Customer service

Communication

Time management

Organization

Sales

Self-starter

Goal orientation

Education

Associate or Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Mark-Taylor in Phoenix, AZ is seeking a Leasing Consultant at San Milan to warmly greet residents and prospects, guiding tours and showcasing the community. You will close the sale by guiding applicants through the full application process and following up on status, ensuring a superb resident experience.

You’ll maintain files, collect payments, and actively manage availability and pricing while contributing to a memorable, high-standard resident journey aligned with Mark-Taylor’s brand values.