Resident Experience Leasing Specialist

Fogelman; Johns Creek (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Fogelman in Johns Creek, GA is seeking a Leasing Consultant to tour communities, process applications, and manage lease paperwork with prospective residents. You will support marketing efforts, coordinate move-ins, and maintain positive resident relations in a fast-paced property setting.

Strong communication, customer service skills, and familiarity with property management tools are valued. Weekend work may be required, and a valid driver's license is preferred.

Qualifications

• One year experience as a leasing professional is preferred.
• An equivalent combination of education and experience may be acceptable.
• Experience with virtual and in-person community tours is preferred.
• Working knowledge of property management platforms (Yardi, Entrata, Yieldstar, CRM).
• Marketing skills to execute a property marketing plan through outside marketing, social media and resident events.
• Excellent communication and customer service skills; valid driver's license may be required.

Responsibilities

• Interviews prospective residents and records information to ascertain needs and qualifications.
• Accompanies prospects to model/vacant apartments and discusses size and layout of rooms, amenities and lease terms.
• Ensures consistent follow-up with prospects.
• Processes applications for approval in compliance with policies and procedures.
• Schedules move-ins and completes lease paperwork with prospects.
• Plans and coordinates resident events and handles marketing duties including market surveys.
• Maintains positive resident relations and responds to resident requests and complaints.

Skills

Communication skills

Customer service

Marketing abilities

Prospect tours

Tools

Yardi

Entrata

Yieldstar

CRM

Job description

Fogelman in Johns Creek, GA is seeking a Leasing Consultant to tour communities, process applications, and manage lease paperwork with prospective residents. You will support marketing efforts, coordinate move-ins, and maintain positive resident relations in a fast-paced property setting.

Strong communication, customer service skills, and familiarity with property management tools are valued. Weekend work may be required, and a valid driver's license is preferred.