Leasing & Community Experience Specialist

Fogelman Properties; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Fogelman is seeking a Leasing Consultant to conduct tours, process leases, and implement marketing plans for assigned communities in Missouri. You will engage prospective residents, communicate clearly, and maintain positive relationships with current residents.

The role emphasizes customer service, local market awareness, and collaboration with property teams to meet occupancy goals. Weekend work may be required, and a valid driver’s license may be needed for tours.

Qualifications

• One year experience as a leasing professional is preferred.
• Up to one year of related experience or training.
• Experience with virtual and in-person community tours is preferred.
• Working knowledge of property management platforms (i.e. Yardi, Entrata, Yieldstar, CRM) preferred.
• Marketing skills with the ability to execute a property marketing plan through outside marketing, social media and resident functions.
• Excellent communication (verbal and written), relationship-building and customer service skills.
• A valid driver's license and automobile insurance may be required.

Responsibilities

• Interviews prospective residents and records information to ascertain needs and qualifications.
• Accompanies prospects to model/vacant apartments and discusses size and layout of rooms, available amenities and terms of lease.
• Ensures consistent follow-up with prospects
• Processes application for approval in compliance with policies and procedures.
• May be responsible for processing lease renewals.
• Schedules move ins and completes all lease paperwork with prospect.
• Walks all move-ins prior to the move in date to ensure readiness
• Follow up with new residents after move in.
• Inspects condition of premises periodically and arranges for necessary maintenance.
• Plans and coordinates resident events.
• Courteous, efficient handling of resident requests and complaints.
• Assists with all marketing duties including preparation of market surveys.
• Assists with sending out all resident notices.
• Weekend work may be required.
• Adheres to all company policies including but not limited to safety and Fair Housing.
• Other job duties as assigned.

Skills

Leasing experience

Customer service

Communication skills

Marketing plan execution

Market knowledge

Education

High school diploma

Tools

Yardi

Entrata

Yieldstar

CRM software

Job description

Fogelman is seeking a Leasing Consultant to conduct tours, process leases, and implement marketing plans for assigned communities in Missouri. You will engage prospective residents, communicate clearly, and maintain positive relationships with current residents.

The role emphasizes customer service, local market awareness, and collaboration with property teams to meet occupancy goals. Weekend work may be required, and a valid driver’s license may be needed for tours.