Resident Experience & Leasing Specialist

ResProp Management; Dallas (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401(k) retirement plan

Paid Time Off

Discounted rent at ResProp properties

Profit Sharing

Job summary

ResProp Management in Dallas is seeking a motivated Leasing Agent/Assistant Manager to guide applicants from tour to move-in, finalize leases, and inspect units to ensure an exceptional resident experience.

You will market the property, support occupancy goals, build relationships with residents, and assist with delinquent rent collection. A cheerful, tech-savvy attitude and strong sales skills are essential; bilingual English/Spanish is a plus and a Bachelor's degree is preferred.

Qualifications

• Cheerful, customer-focused demeanor.
• Tech-savvy with property management applications.
• Strong sales, leasing and closing abilities.

Responsibilities

• Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting apartments to ensure the residents have an excellent move-in experience.
• Understand the value of the property's features as they relate to the prospective resident's needs.
• Creative approach to marketing the property to increase traffic including online posts, social media strategies, and outreach marketing.
• Support occupancy and retention goals by following up with potential and current residents.
• Use problem solving skills and best judgment to handle unpredictable situations as they arise.
• Maintain knowledge of the property and competitors to give prospective residents all necessary information.
• Build relationships with residents through courteous and timely responses to their needs and concerns.
• Prepare lease documents, resident files, applications for approval and related bookkeeping tasks.
• Work with teammates to plan and organize resident events.
• Assist Assistant Manager with collection of delinquent rents.
• Visually inspect/prepare the property daily for cleanliness and touch up units.
• Maintain the work area and office cleanliness.
• Ability to work a flexible schedule, including evenings, holidays and weekends.

Skills

Sales / Leasing / Closing

Customer service

Tech savvy (property management apps)

Education

Bachelor's degree preferred

Tools

Property Management Software

Job description

ResProp Management in Dallas is seeking a motivated Leasing Agent/Assistant Manager to guide applicants from tour to move-in, finalize leases, and inspect units to ensure an exceptional resident experience.

You will market the property, support occupancy goals, build relationships with residents, and assist with delinquent rent collection. A cheerful, tech-savvy attitude and strong sales skills are essential; bilingual English/Spanish is a plus and a Bachelor's degree is preferred.