Resident Experience & Leasing Specialist

Berkshire Group, LLC; Chicago (IL); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

3 weeks of vacation

Personal development plans

greatinsurance

25% rent discount

Job summary

Berkshire Residential Investments in Chicago is seeking a Sales & Resident Experience Consultant to lead the leasing team and drive property success. You will be a people-loving professional who guides the team, closes deals, and delivers exceptional customer service to prospective and current residents.

You must have at least two years in customer service, adapt to new technologies, and communicate fluently in English.

Qualifications

• Two years of transferable experience in customer service.
• Ability to adapt to new technologies.
• Proficient in writing, speaking, and understanding English.

Responsibilities

• Lead the leasing team to drive the property's success.
• Provide excellent customer service to prospective and current residents.
• Maintain professional resident communications via verbal and written channels.
• Inspect showrooms and models to ensure they look their best.
• Maintain awareness of local market conditions and trends.
• Contribute ideas to the Property Manager for marketing and resident satisfaction.
• Perform administrative tasks with attention to detail.

Skills

Customer service

Written communication

Verbal communication

Job description

Berkshire Residential Investments in Chicago is seeking a Sales & Resident Experience Consultant to lead the leasing team and drive property success. You will be a people-loving professional who guides the team, closes deals, and delivers exceptional customer service to prospective and current residents.

You must have at least two years in customer service, adapt to new technologies, and communicate fluently in English.