Resident Experience & Leasing Manager

Bell Partners Inc.; Redmond (WA); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Opportunities for career growth

Total rewards benefits package

Cell phone allowance

Family health insurance

401(k) match

Vacation, Personal Days, and Sick time

Customized training programs

Associate referral bonus plan

Diverse, equitable, and inclusive work

A culture that empowers you to make a差

Job summary

Bell Partners is seeking a Community Manager in the United States to lead all community operations, ensure high resident satisfaction, and recruit, develop, and manage associates. The role emphasizes budgeting, marketing, and strategic leasing performance in a dynamic, inclusive workplace.

You will mentor staff, conduct regular performance reviews, and collaborate with leasing and maintenance teams to maximize property results while maintaining exceptional service standards.

Qualifications

• BA/BS in business, sales, or related field.
• Relevant experience, or a combination.
• Successful supervisory experience.
• 3+ years’ experience in a property management role preferred.

Responsibilities

• Motivate associates through recognition programs, training, and team building
• Ensure team meets BAL strategic drivers
• Train staff members on proper leasing techniques and resident service
• Ensure property performance is maximized, including walking the grounds and inspecting apartments
• Tour visitors and guests to show amenities, apartments, models, community, etc.
• Conduct regular performance appraisals and address any employee relations or associate concerns
• Maintain complete and accurate associate files and a high level of associate satisfaction
• Conduct weekly meetings with leasing and maintenance staff
• Develop and administer community budget, and evaluate unit prices in accordance with the market and budget goals
• Develop an annual marketing plan and conduct marketing reviews monthly
• Obtain bids for all contract services and oversee routine capital projects
• Hold responsibility for 35% of leasing activities
• Regular attendance and punctuality

Skills

Leadership

Supervisory experience

Customer service

Marketing skills

Time management

Budgeting

Education

BA/BS in business, sales, or related field

Tools

Yardi Voyager

MS Office Suite

MS Excel

Job description

Bell Partners is seeking a Community Manager in the United States to lead all community operations, ensure high resident satisfaction, and recruit, develop, and manage associates. The role emphasizes budgeting, marketing, and strategic leasing performance in a dynamic, inclusive workplace.

You will mentor staff, conduct regular performance reviews, and collaborate with leasing and maintenance teams to maximize property results while maintaining exceptional service standards.