Resident Experience & Leasing Lead

Lantower Residential; Orlando (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive benefits

Opportunities for training

Flexible schedule

Job summary

A leading residential management company is looking for a Resident Experience Manager to lead leasing and compliance efforts at their Orlando community. In this role, you will ensure excellent customer service and drive occupancy through engaging tours and follow-ups while managing community relationships. The ideal candidate will possess strong interpersonal skills, a customer-focused mindset, and prior experience in hospitality or property management. This full-time position offers opportunities for growth and development within the company.

Qualifications

• Minimum of two years experience in multifamily or hospitality sector.
• Excellent verbal and written communication skills.
• Ability to manage a high volume of work effectively.

Responsibilities

• Lead selling and compliance efforts to drive occupancy and retention.
• Manage the community’s online presence and customer reviews.
• Facilitate personalized tours and follow up with customers.

Skills

Interpersonal skills

Sales techniques

Customer engagement

Social media proficiency

Education

High school diploma or GED

Tools

Property management systems

Microsoft Office Suite

Job description

A leading residential management company is looking for a Resident Experience Manager to lead leasing and compliance efforts at their Orlando community. In this role, you will ensure excellent customer service and drive occupancy through engaging tours and follow-ups while managing community relationships. The ideal candidate will possess strong interpersonal skills, a customer-focused mindset, and prior experience in hospitality or property management. This full-time position offers opportunities for growth and development within the company.