Resident Experience & Leasing Coordinator

Socket.dev; Columbus (OH); On-site; USD 38,000 - 46,000; Full time

Job summary

Ludwig & Company is seeking an Assistant Property Manager for a 356-unit apartment community in Columbus, OH. You will support the Property Manager in daily operations and ensure excellent resident service while maintaining occupancy.

Responsibilities include leasing tasks, coordinating with maintenance, and overseeing community events. A strong focus on customer service and reliability is essential, with leasing experience preferred.

Qualifications

• 1 year of customer service and/or sales experience.
• Excellent customer service and communication skills.
• High School Diploma or Equivalent required.
• 1 Year Apartment leasing required.

Responsibilities

• Answer leasing office phone and greet prospects.
• Tour apartments with prospective tenants.
• Track Leasing Prospects.
• Complete Lease Applications and assist in verification of applications.
• Contact applicants and residents to obtain financial information to complete certifications.
• Plan and oversee social programs and property sponsored events for residents.
• Ensure accuracy and timeliness of bank deposits, and record collections activity on property management software.
• Assist with rent collections by contacting residents to discuss and collect late rents striving for zero delinquency each month.
• Communicate with residents regarding requested work orders, and schedule work to be done with maintenance staff.
• Track status and completion of work orders on our property management software.
• Assist with community inspections.
• Other duties as assigned

Skills

Customer service

Communication

Sales

Education

High School Diploma or Equivalent

Job description

Ludwig & Company is seeking an Assistant Property Manager for a 356-unit apartment community in Columbus, OH. You will support the Property Manager in daily operations and ensure excellent resident service while maintaining occupancy.

Responsibilities include leasing tasks, coordinating with maintenance, and overseeing community events. A strong focus on customer service and reliability is essential, with leasing experience preferred.