Resident Experience & Leasing Coach

The Peaks on 4th Apartments; Avondale (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Paid Holidays

Parental Leave

Tuition Reimbursement

Job summary

Bridge Property Management in Arizona is seeking an Assistant Community Manager to support the Community Manager in office operations, leasing performance, resident relations, and team coordination to help the property achieve sales, service, and operational goals.

The role emphasizes assisting with sales/collection targets, coaching the leasing team, managing lead activity, and maintaining resident satisfaction while ensuring proper reporting and compliance with Fair Housing policies.

Qualifications

• 1–3 years of multifamily or closely related experience.
• 1+ year of supervisory or training experience.
• High school diploma or GED.
• Strong customer service, organizational, and coaching skills.

Responsibilities

• Assist in setting and achieving community sales & collection goals.
• Coach leasing staff and support prospect conversion.
• Lease apartments and maintain lead management activity.
• Support revenue growth and expense control initiatives.
• Complete final account statements upon move out in accordance with local & state requirements.
• Assist with renewals, move-ins, move-outs, and transfers.
• Resolve resident issues professionally and promptly.

Skills

Customer service

Coaching

Organizational skills

Leasing operations

Communication

Education

High school diploma or GED

Bachelor's degree

Tools

Property management software

Excel

Job description

Bridge Property Management in Arizona is seeking an Assistant Community Manager to support the Community Manager in office operations, leasing performance, resident relations, and team coordination to help the property achieve sales, service, and operational goals.

The role emphasizes assisting with sales/collection targets, coaching the leasing team, managing lead activity, and maintaining resident satisfaction while ensuring proper reporting and compliance with Fair Housing policies.