Resident Experience Leader | Property Manager

Waterton; Saint Paul (MN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Medical & dental coverage

401K with match

Generous PTO & holidays

Parental leave

Tuition reimbursement

Career advancement

Job summary

Waterton seeks an experienced Community Manager to lead a high-performing on-site team, delivering exceptional resident experiences while driving financial performance and operational excellence. The ideal candidate is resilient, results-oriented, and owns outcomes for the community.

They will drive occupancy, manage renovations, and ensure compliance with policies and regulations, leveraging strong communication and leadership skills to achieve KPIs and resident satisfaction.

Qualifications

• 3+ years of multifamily property management leadership experience.
• Experience managing communities undergoing renovations or value-add repositioning is strongly preferred.
• Strong financial acumen including budgeting, forecasting, and KPI achievement.
• Proven leadership and team development skills.
• Excellent communication, conflict resolution, and customer service abilities.
• Bachelor’s degree preferred or equivalent relevant experience.

Responsibilities

• Lead, coach, and develop on-site team to achieve operational excellence and professional growth.
• Drive occupancy through effective leasing strategies, marketing initiatives, and competitive positioning during renovations.
• Monitor KPIs such as occupancy, delinquency, renewal rates, and ROI to shape performance strategy.
• Ensure compliance with company policies, fair housing regulations, safety standards, and legal requirements.
• Collaborate cross-functionally with construction, asset management, marketing, and leadership teams.

Skills

Multifamily property management

Leadership

Financial acumen

Communication

Team development

Education

Bachelor’s degree

Job description

Waterton seeks an experienced Community Manager to lead a high-performing on-site team, delivering exceptional resident experiences while driving financial performance and operational excellence. The ideal candidate is resilient, results-oriented, and owns outcomes for the community.

They will drive occupancy, manage renovations, and ensure compliance with policies and regulations, leveraging strong communication and leadership skills to achieve KPIs and resident satisfaction.