Resident Experience Lead – Property Manager

Greystar; Charlotte (NC); On-site; USD 85,000 - 92,000; Full time

Benefits offered by this job

Health insurance

Housing discount

6-Week Paid Sabbatical

401(k) with Company Match

Paid Parental Leave

Job summary

Greystar in Charlotte, NC is seeking a Community Manager to lead day-to-day operations of a multifamily property. You will oversee leasing, marketing, budgeting, and staff, ensuring excellent resident service and financial performance.

The role requires 4–6 years in property management with strong leadership and communication skills, in a fast-paced environment. On-site duties include coordinating maintenance, enforcing lease terms, and deliveringOwner relations support.

Qualifications

• Bachelor’s degree preferred in Business Management, Real Estate, or related field.
• 4–6 years minimum of relevant property management, sales, marketing, and customer service experience.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, conflict resolution, and customer service skills.
• Detail-oriented and self-motivated, able to lead and collaborate.

Responsibilities

• Oversees day-to-day operations of the assigned apartment community and manages the property team.
• Sets rent rates, collects rents and fees, and reviews monthly financials to meet budget goals.
• Approves vendor invoices and coordinates with accounting and owners.
• Monitors marketing and leasing strategies to achieve occupancy and revenue targets.
• Ensures maintenance standards, safety, cleanliness, and overall property appearance.
• Recruits, trains, and supervises on-site staff, and maintains owner relations.

Skills

Team leadership

Budgeting

Property management

Marketing strategy

Customer service

Communication

Education

Bachelor’s degree in Business Management or Real Estate

Tools

Entrata

Yardi

OneSite

Job description

Greystar in Charlotte, NC is seeking a Community Manager to lead day-to-day operations of a multifamily property. You will oversee leasing, marketing, budgeting, and staff, ensuring excellent resident service and financial performance.

The role requires 4–6 years in property management with strong leadership and communication skills, in a fast-paced environment. On-site duties include coordinating maintenance, enforcing lease terms, and deliveringOwner relations support.