Resident Experience Lead - Property Management & Growth

rosevalleycapital; West Chester (Chester County); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Monthly commissions

Health, Dental and Vision Insurance

Flexible Spending Account

Health Spending Account

Commuter Benefits

Generous PTO package

401K after 1 year of service with a公司匹

Job summary

Rose Valley Management is seeking an Assistant Community Manager to support the Community Manager in operating a Garden-style community in West Chester, PA. You will implement policies, ensure regulatory compliance, and maintain a resident-focused environment.

You will assist with lease processing, rent collection, reports, and marketing efforts to meet occupancy targets, while upholding Fair Housing and local laws.

Qualifications

• High school diploma or equivalent.
• Current valid Driver’s License.
• Minimum 2 years’ experience in property management or leasing.
• Positive, friendly, and ambitious attitude with excellent problem solving, multitasking, listening, and deductive reasoning skills.
• Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff.
• Knowledgeable regarding federal, state and local laws including Fair Housing.
• Proficiency with Microsoft Office Suite, particularly Word, Excel and Outlook.
• Working knowledge of AppFolio software strongly preferred.

Responsibilities

• Prepares, processes and signs leases and rules.
• Assists the CommunityManager with vendor invoices and accounts payable.
• Rent collection, receipting, prepares deposits using our propertymanagement software.
• Writes letters and prepares legal notices to residents.
• Submits required reports and maintains records according to policies.
• Provides documentation, consults with attorney, and participates in required legal proceedings such as eviction proceedings.
• Assists Community Manager in preparation of weekly owner’s reports.
• Assists with marketing and implementing marketing plans to achieve budgeted occupancy.
• Excellent problem solving, listening, and deductive reasoning skills.
• Ability to empathize with residents, while still enforcing community rules and policies.
• Knowledgeable regarding property management, federal, state, and local laws.
• Demonstrates ability to work effectively with common Microsoft software applications and property management software.
• Full knowledge and responsibilities of the community; operates the property and residents within Fair Housing guidelines.
• Other duties as assigned

Skills

Problem solving

Multitasking

Listening skills

Deductive reasoning

Communication skills

Customer service

Empathy

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

AppFolio

Job description

Rose Valley Management is seeking an Assistant Community Manager to support the Community Manager in operating a Garden-style community in West Chester, PA. You will implement policies, ensure regulatory compliance, and maintain a resident-focused environment.

You will assist with lease processing, rent collection, reports, and marketing efforts to meet occupancy targets, while upholding Fair Housing and local laws.